Database Issues

[Michael Lake]

Here’s the query error:
SELECT product_cat_id, meta_key, meta_value
FROM wp_xpdypy725k_product_catmeta
WHERE product_cat_id IN (104)
ORDER BY meta_id ASC

Here’s the caller:
update_meta_cache()

Here’s the Actual database error:
Table ‘i3168956_wp1.wp_xpdypy725k_product_catmeta’ doesn’t exist

Here’s the component calling it:
Theme

Site is “Starlitediesel.com” –
Specifically on https://www.starlitediesel.com/product-category/gm-duramax/duramax-efilive/ catalog pages.

[Aizaz Awan]

Hello, @michaellake,

The error message suggests that the table ‘wp_xpdypy725k_product_catmeta’ does not exist in the database. This can be caused by a number of reasons, such as the table being renamed, deleted, or corrupted. To fix this issue, you can try the following steps:

1. Verify that the table exists:
You can check if the table exists in the database by running the following SQL query:
SHOW TABLES LIKE ‘wp_xpdypy725k_product_catmeta’;
If the table does not exist, you may need to recreate it or restore it from a backup.

2. Check the database prefix:
Make sure that the database prefix in the SQL query matches the actual prefix used in your WordPress installation. You can check this by looking at the wp-config.php file in your WordPress root directory.

3. Check for errors in other plugins:
It is also possible that a plugin is causing the error. You can try disabling all plugins except for WooCommerce and checking if the error disappears. If it does, you can then re-enable the plugins one by one to identify the culprit.

Best Regards,
PThemes Team.

[Michael Lake]

The table does not exist. Also, this is the same response that GPT gave us. We were hoping for a setting change within Porto theme options. This is not plugin derived. It come directly from the theme. Please advise.

is it possible for you to send me that database or a version of it, so i can import it and it’s structure into a new database that we create.

[Aizaz Awan]

Hello, @michaellake,

First of all, we do not use Chat GPT for our response as we are professionals and we only reply with tested solutions.

And regarding your issue, It does not relate to our theme, We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue persists regardless of the theme.

If the issue persists, it would indicate that the issue is not related to our theme and you would need to reach out to WordPress support for assistance.

If the issue is resolved with the default WordPress theme, it should also be resolved with our theme.

Best Regards,
PThemes Team.

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