Hotspot and “Merge js & Css” complications

Home Page Forums Porto | Multi-Purpose & WooCommerce Theme Hotspot and “Merge js & Css” complications

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1697
    Cars Meulman
    Participant
        Expired

        So i have a small issue, not sure where to put it though.
        On my website i use hotspots.
        But when i enable “Merge js & css” and “Critical CSS” the hotspots are all over the place.
        Is this a known issue?
        Because i really need the “merge js & css” options to be enabled for speed purposes and the hotspots to function for sales purpose.

        #1705
        Aizaz Awan
        Keymaster

            Hello, @carsmeulman,

            Thank you for contacting us. In order to address the issue you have encountered, we have taken the necessary steps to verify if it is a bug within the theme. We conducted a thorough assessment on our test site and can confirm that everything is functioning correctly, without any issues similar to the one you described.

            To further investigate and resolve the problem you are experiencing, we kindly request your assistance. Could you please provide us with the wp-admin URL and access to your site? We assure you that the provided information will be treated with utmost confidentiality.

            Prior to sharing the access, we highly recommend taking a complete backup of your site to ensure its safety. Once the backup is completed, please share the access details in the private content area, allowing us to efficiently debug the issue on your site. This process may involve making changes to plugins, customization, and themes as necessary.

            We eagerly await your prompt response and cooperation.
            Thank you for your attention to this matter.

            Best Regards,
            PThemes Team.

          Viewing 2 posts - 1 through 2 (of 2 total)
          • You must be logged in to reply to this topic.
          Customize Icon
          Need Customization? We specialize in delivering high-quality web and mobile design/development services to our clientele. Should you require customization services, please do not hesitate to reach out to us at your convenience.