Home Page › Forums › Porto | Multi-Purpose & WooCommerce Theme › Sorry, it could not connect to the Porto API server. Please try again later.
- This topic has 6 replies, 5 voices, and was last updated 1 year ago by Aizaz Awan.
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August 13, 2023 at 4:30 pm #2290
Sorry, it could not connect to the Porto API server. Please try again later.
This field is Private Content.
August 14, 2023 at 1:17 pm #2320I have the samme problem… Listning here :)
August 14, 2023 at 1:20 pm #2321Same issue for me : “Sorry, it could not connect to the Porto API server. Please try again later.” on a fresh WordPress/WooCommerce installation.
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You must be logged in to view attached files.August 14, 2023 at 3:12 pm #2333Hello, @emanuelkaczmarczyk,
I have conducted a review of your site deeply and found the main cause of the issue, the issue is not because of our theme but because of a request checking on your site, please refer to this screenshot: https://postimg.cc/FdvJhz9S as you can see in this screenshot, the site checks the request of ‘sw-themes.com’ and your site is not able to connect to our internal engine server, that is the main reason of the issue, so I suggest you to please reach out to your hosting provider and ask to whitelist the address ‘sw-themes.com’ and try to connect it from your server end, and then try again, it should solve your issue.
OR
Please enable curl extension from the server this will fix your issue. This extension is required for the registration process.
@martin-5435 & @maxime-morelon please follow the same procedure that I explained above to @emanuelkaczmarczyk and I am sure it will solve your issue as well.Best Regards,
PThemes Team.August 19, 2023 at 10:42 am #2367Unfortunately, he was unable to connect to the Porto API server. Please try again later.
к «sw-themes.com. – Подключается!!!!
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You must be logged in to view attached files.August 19, 2023 at 1:30 pm #2370Hello, @admin_exa
Could you please create a fresh new topic with your site WP Admin URL and Credentials and also with your theme purchase code under the private area of the topic, so that we will look into it for you on your site and help you out accordingly?
Best Regards,
PThemes Team.August 19, 2023 at 1:31 pm #2371Hello, @everyone,
Please read our announcement here: https://themeforest.net/comments/29859340
Kind Regards,
PThemes Team. -
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