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Home Page Forums Porto | Multi-Purpose & WooCommerce Theme Sorry, it could not connect to the Porto API server. Please try again later.

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  • #2290
    Emanuel Kaczmarczyk
    Participant

        Sorry, it could not connect to the Porto API server. Please try again later.

        This field is Private Content.

        #2320
        martin-5435
        Participant
            Expired

            I have the samme problem… Listning here :)

            #2321
            Maxime
            Participant
                Expired

                Same issue for me : “Sorry, it could not connect to the Porto API server. Please try again later.” on a fresh WordPress/WooCommerce installation.

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                #2333
                Aizaz Awan
                Keymaster

                    Hello, @emanuelkaczmarczyk,

                    I have conducted a review of your site deeply and found the main cause of the issue, the issue is not because of our theme but because of a request checking on your site, please refer to this screenshot: https://postimg.cc/FdvJhz9S as you can see in this screenshot, the site checks the request of ‘sw-themes.com’ and your site is not able to connect to our internal engine server, that is the main reason of the issue, so I suggest you to please reach out to your hosting provider and ask to whitelist the address ‘sw-themes.com’ and try to connect it from your server end, and then try again, it should solve your issue.

                    OR

                    Please enable curl extension from the server this will fix your issue. This extension is required for the registration process.


                    @martin-5435
                    & @maxime-morelon please follow the same procedure that I explained above to @emanuelkaczmarczyk and I am sure it will solve your issue as well.

                    Best Regards,
                    PThemes Team.

                    #2367
                    admin_EXA
                    Participant

                        Unfortunately, he was unable to connect to the Porto API server. Please try again later.

                        к «sw-themes.com. – Подключается!!!!

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                        #2370
                        Aizaz Awan
                        Keymaster

                            Hello, @admin_exa

                            Could you please create a fresh new topic with your site WP Admin URL and Credentials and also with your theme purchase code under the private area of the topic, so that we will look into it for you on your site and help you out accordingly?

                            Best Regards,
                            PThemes Team.

                            #2371
                            Aizaz Awan
                            Keymaster

                                Hello, @everyone,

                                Please read our announcement here: https://themeforest.net/comments/29859340

                                Kind Regards,
                                PThemes Team.

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