Frequently Asked Questions

  • Please go to Porto > Speed Optimize wizard > JS Composer & Shortcodes.
  • Please select unused shortcodes and click “Compile & Continue” button.

– Please go to Theme Options > Woocommerce > Product Archives > Add Links Position..

– Please select Show Quantity type.

– Please go to Theme Options > Woocommerce > Single Product > Variation Selection Mode.

– Please check Select Box.

– Please go Slider Settings > Problem Handlings.

– Please enable Put JS Includes To Body

Try adding the following exclusion under Settings -> WP Super Cache -> Advanced -> “strings that forces a page not to be cached”:

If you have the issues with facebook sharing or other sharing plugins, please install the following plugin:

It adds the correct sharing meta tags for each page.

You can show wpml language switcher or wpml currency switcher.

You should enable Show WPML Language Switcher and Show WPML Currency Switcher options in Theme Options > Header.

Before enable these options, you should install WPML and WooCommerce Multilingual – run WooCommerce with WPML plugins.

You should configure wpml language switcher in WPML > Languages > Language switcher options. You can see here for more details.

You should configure wpml currency switcher in WPML > WooCommerce Multilingual > Manage Currencies. You can see here for more details.

If update version is available, alert message will be displayed at the top of the admin panel.

You can update plugins in Porto -> Setup Wizard -> Plugins panel.

For more details please check guide.

Please extend max_execution_time to 1000 in php.ini. Please click again “Import” button in Porto > Setup Wizard > Demo Content. You can also import dummy data using Alternative Method.

If you failed again, please contact us in Porto support page.

When edit the page please check Content TopContent Inner TopContent Inner BottomContent Bottom fields in View Options.

– For example, when edit “Home Version 2” page, you can see “Content Top” is “home-banner”.

If you want to edit the Content Top, you should go “Blocks” on admin sidebar and edit “Home Banner”.

– For example, when edit “Contact Us” page, you can see “Content Top” is “google-map”.

If you want to edit the Content Top, you should go “Blocks” on admin sidebar and edit “Google Map”.

Please check here for theme layout.