{"id":2349,"date":"2025-02-27T16:31:08","date_gmt":"2025-02-27T16:31:08","guid":{"rendered":"https:\/\/www.portotheme.com\/wordpress\/porto\/shop53\/?page_id=2349"},"modified":"2025-03-28T06:04:59","modified_gmt":"2025-03-28T06:04:59","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.portotheme.com\/wordpress\/porto\/shop53\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row wrap_container=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_margin_bottom_lg&#8220;:&#8220;4rem&#8220;}&#8221; css=&#8221;.vc_custom_1741746003555{margin-bottom: 5.05rem !important;background: #465c4d url(https:\/\/www.portotheme.com\/wordpress\/porto\/shop53\/wp-content\/uploads\/sites\/238\/2025\/02\/shop53-bg-5.jpg?id=2762) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;overlay overlay-2 position-relative&#8221; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1741746003555{margin-bottom:4rem!important;}}&#8221;][vc_column css=&#8221;.vc_custom_1741746487053{padding-top: 20.85vw !important;padding-bottom: 3.2vw !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_top_md&#8220;:&#8220;25.85vw&#8220;,&#8220;css_padding_bottom_md&#8220;:&#8220;6.2vw&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1741746487053{padding-top:25.85vw!important;padding-bottom:6.2vw!important;}}&#8221;]<div class=\"porto-u-heading  wpb_custom_f65570989e0792e9a6ea44ce3a3e2dd2 porto-u-55ca8359258f9a412be7e73af65d2aac  vc_custom_1741746015387\" data-appear-animation=\"fadeInUp\" data-appear-animation-delay=\"200\"><div class=\"porto-u-main-heading\"><h2   style=\"color:var(--porto-light-color);\">Contact Us<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>[\/vc_column][\/vc_row][vc_row wrap_container=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column]<div class=\"porto-u-heading  wpb_custom_81fabe11e7c9f90b554646a523c7a9ab porto-u-55ca8359258f9a412be7e73af65d2aac  vc_custom_1741755933959\"><div class=\"porto-u-sub-heading\" style=\"\">We\u2019re here to help! Whether you have questions about our handcrafted items, need assistance with an order, or just want to share feedback, feel free to reach out. Reach out to us anytime.<\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>[vc_row_inner no_padding=&#8221;yes&#8221; css_params=&#8221;{&#8220;css_padding_top_md&#8220;:&#8220;3rem&#8220;,&#8220;css_padding_right_md&#8220;:&#8220;6%&#8220;,&#8220;css_padding_bottom_md&#8220;:&#8220;1rem&#8220;}&#8221; css=&#8221;.vc_custom_1742703647212{margin-bottom: 2.85rem !important;padding-top: 4.75rem !important;padding-right: 5.6% !important;padding-bottom: 2.95rem !important;padding-left: 5.6% !important;background-color: var(&#8211;porto-light-color) !important;border-radius: 10px !important;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1742703647212{padding-top:3rem!important;padding-right:6%!important;padding-bottom:1rem!important;}}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1741754925826{porto_vc_design_option}&#8221; css_params=&#8221;{&#8220;css_margin_bottom_md&#8220;:&#8220;3.3rem&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1741754925826{margin-bottom:3.3rem!important;}}&#8221;]<div class=\"porto-u-heading  wpb_custom_4b65a278365b940282aa13a6decd5901 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1741755837175\"><div class=\"porto-u-main-heading\"><h2   style=\"margin-bottom: 12px;\">Get in Touch<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\">Reach out to us anytime, and we\u2019ll get back to you within 24 hours.<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;.vc_custom_1741751047554{margin-bottom: 2.85rem !important;}&#8221; text_color=&#8221;#5e6e5f&#8221; text_typography=&#8221;{&#8220;family&#8220;:&#8220;Default&#8220;,&#8220;variant&#8220;:&#8220;Default&#8220;,&#8220;font_size&#8220;:&#8220;1.125rem&#8220;,&#8220;line_height&#8220;:&#8220;1.7em&#8220;,&#8220;letter_spacing&#8220;:&#8220;&#8220;,&#8220;text_transform&#8220;:&#8220;&#8220;}&#8221; css_params=&#8221;&#8221;]<label style=\"color: #262626; font-weight: bold;\">E-mail:<\/label> <a style=\"text-decoration: underline;\" href=\"mailto:support@handcraftedessentials.com\">support@handcraftedessentials.com<\/a>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1741752908393{margin-bottom: 0.45rem !important;}&#8221; text_color=&#8221;#5e6e5f&#8221; text_typography=&#8221;{&#8220;family&#8220;:&#8220;Default&#8220;,&#8220;variant&#8220;:&#8220;Default&#8220;,&#8220;font_size&#8220;:&#8220;1.125rem&#8220;,&#8220;line_height&#8220;:&#8220;1.7em&#8220;,&#8220;letter_spacing&#8220;:&#8220;-0.025em&#8220;,&#8220;text_transform&#8220;:&#8220;&#8220;}&#8221; css_params=&#8221;&#8221;]<label style=\"color: #262626; font-weight: bold;\">Phone:<\/label> <a href=\"tel:+1(555)123-4567\">+1 (555) 123-4567<\/a>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1741752950939{margin-bottom: 1rem !important;}&#8221; text_color=&#8221;#5e6e5f&#8221; text_typography=&#8221;{&#8220;family&#8220;:&#8220;Default&#8220;,&#8220;variant&#8220;:&#8220;Default&#8220;,&#8220;font_size&#8220;:&#8220;1.125rem&#8220;,&#8220;line_height&#8220;:&#8220;1.7em&#8220;,&#8220;letter_spacing&#8220;:&#8220;-0.018em&#8220;,&#8220;text_transform&#8220;:&#8220;&#8220;}&#8221; css_params=&#8221;&#8221;]Call us Monday to Friday, 9 AM &#8211; 6 PM (EST).[\/vc_column_text]<div class=\"share-links wpb_custom_43a94f960a1a37861b94356ce7b90e1d custom-share\">\t\t<a target=\"_blank\"  rel=\"nofollow noopener noreferrer\" class=\"share-twitter\" href=\"#\" aria-label=\"X\" title=\"X\"><\/a>\r\n\t\t\t\t<a target=\"_blank\"  rel=\"nofollow noopener noreferrer\" class=\"share-instagram\" href=\"#\" aria-label=\"Instagram\" title=\"Instagram\"><\/a>\r\n\t\t<\/div>[vc_custom_heading text=&#8221;Learn More About Us&#8221; font_container=&#8221;tag:div|font_size:1.125rem|text_align:left|color:%235e6e5f&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741752183546{margin-top: 1.2rem !important;margin-bottom: 0.9rem !important;}&#8221; link=&#8221;url:https%3A%2F%2Fwww.portotheme.com%2Fwordpress%2Fporto%2Fshop53%2Fabout-us%2F|title:About%20Us&#8221; css_params=&#8221;&#8221; el_class=&#8221;text-decoration-underline&#8221;][vc_custom_heading text=&#8221;Send a Message&#8221; font_container=&#8221;tag:div|font_size:1.125rem|text_align:left|color:%235e6e5f&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:%23|title:Contact&#8221; css_params=&#8221;&#8221; el_class=&#8221;text-decoration-underline&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1742703663652{padding-right: 3.1% !important;padding-left: 0.5rem !important;}&#8221; css_params=&#8221;{&#8220;css_padding_right_md&#8220;:&#8220;0px&#8220;,&#8220;css_padding_left_md&#8220;:&#8220;0px&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1742703663652{padding-right:0px!important;padding-left:0px!important;}}&#8221;]<div class=\"porto-u-heading  wpb_custom_7ebd925f96562127423897fc1131f626 porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1741756030639\"><div class=\"porto-u-main-heading\"><h2   style=\"margin-bottom: 12px;\">Visit Us<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\">Come see our handcrafted collection in person:<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;.vc_custom_1741752749770{margin-bottom: 0.5rem !important;}&#8221; text_color=&#8221;#5e6e5f&#8221; text_typography=&#8221;{&#8220;family&#8220;:&#8220;Default&#8220;,&#8220;variant&#8220;:&#8220;Default&#8220;,&#8220;font_size&#8220;:&#8220;1.125rem&#8220;,&#8220;line_height&#8220;:&#8220;1.7em&#8220;,&#8220;letter_spacing&#8220;:&#8220;&#8220;,&#8220;text_transform&#8220;:&#8220;&#8220;}&#8221; css_params=&#8221;&#8221;]<label style=\"color: #262626; font-weight: bold;\">Address:<\/label> 123 Artisan Lane, Craftsville, CA 98765[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1741752757395{margin-bottom: 0.95rem !important;}&#8221; text_color=&#8221;#5e6e5f&#8221; text_typography=&#8221;{&#8220;family&#8220;:&#8220;Default&#8220;,&#8220;variant&#8220;:&#8220;Default&#8220;,&#8220;font_size&#8220;:&#8220;1.125rem&#8220;,&#8220;line_height&#8220;:&#8220;1.7em&#8220;,&#8220;letter_spacing&#8220;:&#8220;&#8220;,&#8220;text_transform&#8220;:&#8220;&#8220;}&#8221; css_params=&#8221;&#8221;]<label style=\"color: #262626; font-weight: bold;\">Hours:<\/label> Monday &#8211; 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Curabitur eget leo at velit imperdiet varius. In eu ipsum vitae velit congue iaculis vitae at risus. Nullam tortor nunc, bibendum vitae semper a, volutpat eget massa. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer fringilla, Lorci sit amet posuere auctor, orci eros pellentesque odio, nec pellentesque erat ligula nec massa. Aenean consequat lorem ut felis ullamcorper posuere gravida tellus faucibus. Maecenas dolor elit, pulvinar eu vehicula eu, consequat et lacus.[\/vc_toggle][vc_toggle title=&#8221;Do you offer custom or personalized orders?&#8221; custom_font_container=&#8221;tag:h3|font_size:1rem|text_align:left|color:var(&#8211;porto-dark-color)&#8221; custom_use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741666301306{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221; use_custom_heading=&#8221;true&#8221;]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eget leo at velit imperdiet varius. In eu ipsum vitae velit congue iaculis vitae at risus. Nullam tortor nunc, bibendum vitae semper a, volutpat eget massa. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer fringilla, Lorci sit amet posuere auctor, orci eros pellentesque odio, nec pellentesque erat ligula nec massa. Aenean consequat lorem ut felis ullamcorper posuere gravida tellus faucibus. Maecenas dolor elit, pulvinar eu vehicula eu, consequat et lacus.[\/vc_toggle][vc_toggle title=&#8221;What is your return and exchange policy?&#8221; custom_font_container=&#8221;tag:h3|font_size:1rem|text_align:left|color:var(&#8211;porto-dark-color)&#8221; custom_use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741666309112{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221; use_custom_heading=&#8221;true&#8221;]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eget leo at velit imperdiet varius. In eu ipsum vitae velit congue iaculis vitae at risus. 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Integer fringilla, Lorci sit amet posuere auctor, orci eros pellentesque odio, nec pellentesque erat ligula nec massa. Aenean consequat lorem ut felis ullamcorper posuere gravida tellus faucibus. Maecenas dolor elit, pulvinar eu vehicula eu, consequat et lacus.[\/vc_toggle][vc_toggle title=&#8221;How can I track my order?&#8221; custom_font_container=&#8221;tag:h3|font_size:1rem|text_align:left|color:var(&#8211;porto-dark-color)&#8221; custom_use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741666332593{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221; use_custom_heading=&#8221;true&#8221;]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eget leo at velit imperdiet varius. In eu ipsum vitae velit congue iaculis vitae at risus. Nullam tortor nunc, bibendum vitae semper a, volutpat eget massa. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer fringilla, Lorci sit amet posuere auctor, orci eros pellentesque odio, nec pellentesque erat ligula nec massa. Aenean consequat lorem ut felis ullamcorper posuere gravida tellus faucibus. Maecenas dolor elit, pulvinar eu vehicula eu, consequat et lacus.[\/vc_toggle][vc_toggle title=&#8221;What should I do if my item arrives damaged?&#8221; custom_font_container=&#8221;tag:h3|font_size:1rem|text_align:left|color:var(&#8211;porto-dark-color)&#8221; custom_use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741666345181{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221; use_custom_heading=&#8221;true&#8221;]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur eget leo at velit imperdiet varius. In eu ipsum vitae velit congue iaculis vitae at risus. Nullam tortor nunc, bibendum vitae semper a, volutpat eget massa. Lorem ipsum dolor sit amet, consectetur adipiscing elit. 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