Home Page › Forums › Porto | Multi-Purpose & WooCommerce Theme › Hooks used for hiding variations
- This topic has 2 replies, 2 voices, and was last updated 1 year ago by
Aizaz Awan.
-
AuthorPosts
-
August 23, 2024 at 3:25 am #21291
I’m trying to get an Addify plugin working with Porto. It’s called Hide Variations for User Roles. I have been speaking to their support and this is the latest reply from them:
———————-
Addify SupportI hope this email finds you well.
We tested your site and found that the plugin is working according to the theme’s behavior.
When you select the ‘unselected’ option, it restricts variation selection, and when set to ‘completely hide’, it disables the variation.
This is due to your theme’s default behavior, which stops our plugin from completely hiding the variation but instead disables it.
Please have a look at the attached video URL below.
Loom | Free Screen & Video Recording Software | Loom – 22 July 2024 – Watch Video:
We are using the ‘woocommerce_variation_is_visible’ WooCommerce filter to hide the variation.
Can you please contact the theme support team and ask them if they provide some information and hide the variation completely according to their theme?
If you provide hooks related to your theme that are also used for the variation, we might be able to solve your issue.
—————————–Can you help me to help them with making this work with Porto?
August 23, 2024 at 3:30 am #21292Apparently the video link I posted above did not work. I added the link in the private area so you can view the video they sent me.
This field is Private Content.
August 25, 2024 at 8:08 pm #21331Hello, @mrv63,
It appears that the “Addify” plugin you’re using is not listed among the compatible plugins for our theme, as confirmed on the item main page. This mismatch seems to be causing the conflict between the plugin and our theme, which would require additional code customization to ensure compatibility.
Please note that our support is limited to issues related to the theme options only. Code customization falls outside the scope of our theme support policy and is beyond our capabilities.
If you need assistance with customizing the plugin to work with our theme, we offer paid customization services. You can request these services by filling out the form here: https://www.portotheme.com/customization/
Best regards,
PThemes Team -
AuthorPosts
- You must be logged in to reply to this topic.