Ongoing Issues with Poro Theme

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  • #27612
    Barry Hynd
    Participant
        Purchased

        I’m having an ongoing issue with this theme which is concerning and I’m now considering ditching the theme and using something else.

        Every so often the Elementor Ediotr simply won’t work and hangs. Spoke to Elementor and they claim it’s not their issue. The host is the same.

        I simply can’t continue to keep sending messages and temporary fixes put in place that fail to explain what you have changed to get it working.

        My site is very basic and it should not have all of these issues. I need some help with understanding why there are always issues.

        This field is Private Content.

        #27642
        Aizaz Awan
        Keymaster

            Hello, @barryhynd,

            Sorry for the inconvenience, but could you please share the screenshot or the small video clip of the issue along with the site URL so that I can check the issue on your site and help you out.

            Best Regards,
            PThemes Team.

            #27685
            Barry Hynd
            Participant
                Purchased

                Loom video is here https://www.loom.com/share/8d07a907ffce4a27b6b486e5711f52b0?sid=7402027e-f865-4ed4-b607-1e82cd3f12a6

                It’s the same issue I have had before. The Elementor Editor simply won’t load or is unreliable or inconsistent. Before you just gave me alternative urls but that doesn’t solve the issue.

                I need to be able to edit any page easily and I shouldn’t have to find workarounds.

                I’ve checked all the hosting requirements and they are all fine so that’s not the issue. I just want the site to work the way it should without any issues. It’s not a complicated site.

                Barry

                #27695
                Aizaz Awan
                Keymaster

                    Hello, @barryhynd,

                    Just checked your provided video, and found that services pages are editing properly with Elementor page builder, and Home page also loads with Elementor page builder at the end, then I tried to check your site myself, edited your home page with Elementor page builder, and its working fine: https://pasteboard.co/kPUm1Vbe6tBZ.png

                    I suggest you to try again, and if I am not getting your point, then please explain in detail.

                    Best Regards,
                    PThemes Team.

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