Porto – Polylang Homepage Error

[MYRA]

Greetings,

We use the Porto theme. We wanted to create a second language for our site and installed the Polylang plugin. (We have used this plugin many times before) After the plugin installation, we first had a shrinkage on our homepage. Then, when we wanted to create the 2nd language version of the homepage, it gave Elementor error.

This field is Private Content.

[Aizaz Awan]

Hello,

Sorry for the inconvenience. Can you please share the WP admin login details of your site so I will check the issue and give you the possible solution.

Best Regards,
PThemes Team.

[MYRA]

Thanks the wp admin details is below:

This field is Private Content.

[Aizaz Awan]

Hello @MYRA,

Your given site is not working for me: https://ibb.co/JRNkWbjJ

Can you please share the correct login URL of the site so I will check and solve the issue.

Best Regards,
PThemes Team.

[MYRA]

Hi @aizazawan the informations are correct do you using vpn or something? I try it another browsers, secret windows its always working.

Can you please try it secret window, another browser etc. Idk why this happening.

• This reply was modified 4 months, 2 weeks ago by MYRA.
• This reply was modified 4 months, 2 weeks ago by MYRA.

[MYRA]

And i also asking this problem our hosting provider. Waiting for their reply.

[MYRA]

Hi again, @aizazawan . We have contacted our server provider and they have lifted the restriction. We are now asking you for help, we are waiting for you to help us with this problem on the homepage, or rather the problem that we think affects the site in general. Thank you very much for your labor.

[Aizaz Awan]

Hello @MYRA,

Your issue has been solved. I have found that you have changed and set the layout for the pages a wide width from the page settings. I have changed it to Without sidebar and now the pages are showing fine: https://ibb.co/jPFyyxGx

Please check your site now after removing the site and browser cache.

Best Regards,
PThemes Team.

[MYRA]

Hi again, @aizazawan Thank you so much. but its not the only problem. https://ibb.co/HDF7ndST you see the right & left areas. they was not like that. idk the problem but first steps done. also we have second step. for example: that slider settings is set to “full-width” but its not full width. i think that “wrapper” “full-width settings” have a problem.

[Aizaz Awan]

Hello @MYRA,

You should set the Container Stretch with CSS as stretch container and content, then it will show full width. I have set it now the video is showing fullwidth: https://ibb.co/bgzxXbqc

Best Regards,
PThemes Team.

[MYRA]

Thanks that was so helpful. But i cant fix just one area with this solutions.


The containers are same with yours. But in ours there is a black corners again. I fix the below things but i cant fix this. What is this problem? Thank you again. Have a good day sir.

[Aizaz Awan]

Hello @MYRA,

Your issue has been solved. I have changed the width of the page by editing the page in the WP editor >> Page View Options >> Page Layout and sidebar >> Select the Wide Width layout and save it: https://ibb.co/whzkDGvd

Now, please check the site after removing the browser cache.

Best Regards,
PThemes Team.

• This reply was modified 4 months, 2 weeks ago by Aizaz Awan.

[MYRA]

Thank you so much. Those are very helpful.

[Aizaz Awan]

Hello @MYRA,

Most Welcome :)

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Have a great day :)

Topic Closed.

Best Regards,
PThemes Team.

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