Since update popups keep showing up even if “don’t show popup again” checked

Home Page Forums Porto | Multi-Purpose & WooCommerce Theme Since update popups keep showing up even if “don’t show popup again” checked

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  • #6964
    MrV63
    Participant

        As simple as the title says. It is very frustrating. Sometimes it actually does work when “don’t show popup again” is checked but most times the popups keeps showing up after latest update!

        This field is Private Content.

        #6982
        Aizaz Awan
        Keymaster

            Hello, @mrv63,

            Thank you for explaining your issue and sharing access to your site with us. I have checked the site and did not find any problems as described in your message. To help you understand better, I recorded a video: https://www.veed.io/view/77ed8fbb-b117-407a-908d-c5b470492065?panel=share

            It appears you are experiencing a cache issue. I noticed that you are using cache plugins on your site. Please disable the cache plugins and contact your service provider to flush the server cache completely. Finally, clear your browser cache and check your site again. This should resolve your issue.

            Best Regards,
            PThemes Team.

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