Site Breaks after latest update

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  • #7067
    D3LL
    Participant

        Hi,

        I am trying to update to the latest Porto Version, however, when I do my site throws a critical error. This is the dump from the error log.

        I’ve tried disabling all plugins etc.

        Site is running latest version of WP.

        Error Details

        =============

        An error of type E_ERROR was caused in line 73 of the file /home/wp-content/themes/porto/inc/admin/ReduxCore/inc/class.redux_instances.php. Error message: Uncaught Error: Undefined constant “AUTH_KEY” in /home/wp-content/themes/porto/inc/admin/ReduxCore/inc/class.redux_instances.php:73

        Stack trace:

        #0 /home/wp-content/themes/porto/inc/admin/ReduxCore/inc/class.redux_instances.php(45): ReduxFrameworkInstances->__construct()

        #1 /home/wp-includes/class-wp-hook.php(324): ReduxFrameworkInstances::get_instance()

        #2 /home/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

        #3 /home/wp-includes/plugin.php(517): WP_Hook->do_action()

        #4 /home/wp-content/themes/porto/inc/admin/ReduxCore/framework.php(4130): do_action()

        #5 /home/wp-content/themes/porto/inc/admin/theme_options.php(37): require_once(‘/home/leigggor/…’)

        #6 /home/wp-content/themes/porto/functions.php(70): require_once(‘/home/…’)

        #7 /home/wp-settings.php(611): include(‘/home/leigggor/…’)

        #8 /home/wp-config.php(74): require_once(‘/home/leigggor/…’)

        #9 /home/wp-load.php(37): require_once(‘/home/leigggor/…’)

        #10 /home/wp-admin/admin.php(34): require_once(‘/home/leigggor/…’)

        #11 /home/wp-admin/themes.php(10): require_once(‘/home/leigggor/…’)

        #12 {main}

        thrown

        #7095
        Aizaz Awan
        Keymaster

            Hello, @d3ll,

            There’s no need to worry. To successfully update the theme, please follow these steps carefully:

            Start by taking a complete backup of your site.
            Activate the parent theme on your site.
            Disable all third-party plugins, including the Porto Functionality plugin.
            Update the theme by following the instructions in this article: https://www.portotheme.com/wordpress/porto/documentation/update-theme/
            Update the necessary theme plugins from Appearance >> Install Plugins.
            Clear your browser cache and check your site.
            Reactivate the third-party plugins one by one.
            If desired, reactivate the child theme.

            You’re good to go. I hope this helps!

            Best Regards,
            PThemes Team.

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