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Viewing 15 posts - 16 through 30 (of 30 total)
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  • in reply to: Remove “Entry title” in the pages #753
    Alex
    Keymaster

        Hello

        You can turn OFF the page title from Porto >> Theme Options >> Breadcrumbs, please refer to this screenshot: https://postimg.cc/CBgvF9bn

        OR

        You can edit the page and then turn the page title OFF from page view options, please refer to this screenshot: https://postimg.cc/gL0Hjpjj

        OR

        You can turn OFF the “Microdata Rich Snippets” under Theme Options >> Extra >> SEO.

        Best Regards.

        in reply to: Set Block condition #751
        Alex
        Keymaster

            Hello,

            Yes you can, You can simply create the block under Porto >> Template Builder >> Blocks and then go to Porto >> Page Layout and lets suppose you need to set that block at banner position of the single product page, you have to click on the banner and choose that block, after that set the condition from there as per your requirements, please refer to these screenshots: https://postimg.cc/K4NgpCzp & https://postimg.cc/q6MgdMRb & https://postimg.cc/QKtNy44v

            You can set as many conditions as you want from there as per your requirements.

            Regards, P-THEMES.

            in reply to: Show Product SKU on Shop Page. #747
            Alex
            Keymaster

                Hello.

                Please copy and paste the below given code to the functions.php file in Child Theme and it will resolve your issue.

                
                add_action( 'woocommerce_after_shop_loop_item_title', 'custom_after_title' );
                function custom_after_title() {
                  global $product;
                  if ( $product->get_sku() ) {
                    echo $product->get_sku();
                  }
                }
                

                Regards, from Andy.

                in reply to: How to enable Live Search and change skin in Type Builder #745
                Alex
                Keymaster

                    Hello, @Lodrigo.

                    1. Please make sure that you have disabled the Yith WooCommerce Ajax Search plugin on your site, because you can not use both at the same time on the same site, for using the theme live search feature, you have to deactivate the plugin and vice versa.

                    2. Actually that “Post Type Simple” is created using the “Post Type” under Porto >> Templates Builder and you can only create using the Gutenberg page builder, that is the reason the Elementor or WP Bakery editing will not work on it.

                    So you have to simply edit that Post Type https://postimg.cc/Mn2Vh7jH and then you can change the color by editing that button
                    from style options: https://postimg.cc/rKPMmj9y

                    Regards, P-THEMES.

                    in reply to: How to set the local font? #741
                    Alex
                    Keymaster

                        Hello, @Lodrigo.

                        To set the “regular 400” font weight for the Poppins font in WordPress, you will need to ensure that you have downloaded the correct font files.

                        First, make sure you have downloaded the “Regular 400” font weight of Poppins from Google Fonts. You can do this by visiting the Poppins page on Google Fonts, selecting the “Customize” tab, and choosing “Regular 400” from the “Select styles” section. Then, click the “Download” button to download the font files.

                        Then upload the complete zip file to Porto >> Theme Options >> Font Control and you will be able to use it.

                        Regards, P-THEMES.

                        in reply to: Disable Cursor Effect in Business Consulting 3 #739
                        Alex
                        Keymaster

                            Hello.

                            Please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/cursor-effect-widget/

                            You can find this widget in Header template of Porto Templates Builder.

                            We also use this effect in Dentist. Here, the cursor widget is in Footer template.

                            Regards, P-THEMES.

                            in reply to: How to improve the Performance score of my site? #735
                            Alex
                            Keymaster

                                Hello.
                                Please set Merge stylesheets and critical css in porto>speed optimize wizard>advanced. As you wish, I just generated the critical css for corporate 7.

                                As you can see below, the performance score is 99.

                                Please see results.
                                https://pagespeed.web.dev/report?url=https%3A%2F%2Fwww.portotheme.com%2Fwordpress%2Fporto%2Fcorporate17%2F&hl=en&form_factor=desktop

                                If you wish to know more about the this functionality, please read the below url.
                                https://www.portotheme.com/wordpress/porto/documentation/how-to-improve-site-speed/

                                You can improve any site with this func.

                                Best Regards.

                                • This reply was modified 2 years, 5 months ago by Alex.
                                in reply to: Is there Turkish language support? #731
                                Alex
                                Keymaster

                                    Of course.
                                    1. Our theme is fully translatable and you can easily translate in any language using the plugins such as Loco translate or WPML.

                                    Please use one on your site.
                                    Will explan with Loco translate plugin.
                                    After installing the plugin please Navigate to Loco >> Themes >> Porto >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

                                    Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

                                    Also, please Navigate to Loco >> Plugins >> Porto-functionality >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

                                    https://wordpress.org/plugins/loco-translate/

                                    
                                    Note:
                                    - Custom (recommended)
                                    - This is Loco's protected folder under "wp-content/languages/loco/" which is safe from automatic updates and provides priority over the above locations.
                                    https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order
                                    If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.
                                    

                                    https://localise.biz/wordpress/plugin/manual/filesystem

                                    2. If you do not want to use any plugin, then you can simply edit the .po file using po editor software and change/set the words translation as per your requirements easily.

                                    • This reply was modified 2 years, 5 months ago by Alex.
                                    in reply to: Can’t access the Porto API server #729
                                    Alex
                                    Keymaster

                                        Hello, @Lodrigo,

                                        Could you please send your site credentials by the private area. Or please contact Aizaz ( [email protected] ).

                                        So that we will check it for you on your site and help you out.

                                        Regards, P-THEMES.

                                        in reply to: Width of site logo isn’t changed. #727
                                        Alex
                                        Keymaster

                                            Hello.

                                            This can happen for a few different reasons, but most probably because of the cache:

                                            Clear your browser cache: Sometimes changes made in WordPress don’t show up on your website because your browser is still showing you a cached version of the page. Try clearing your browser cache and refreshing the page to see if that helps.

                                            Otherwise, please send the live URL of your site by the private area so that I will check it for you and assist you accordingly.

                                            Best Regards

                                            in reply to: Failed when updating Porto Functionality #723
                                            Alex
                                            Keymaster

                                                Hello, @Lodrigo.

                                                Could you please contact Aizaz ( [email protected] ) with your site WP Admin Login details. So that he will check and help you out in solving your issue or provide you the latest plugin zip file.

                                                You should input your admin details to private area.

                                                Thanks.

                                                • This reply was modified 2 years, 5 months ago by Alex.
                                                Alex
                                                Keymaster

                                                    Hello.

                                                    First of all, this issue is not ours.
                                                    This error occurs in Elementor new version (3.12.0).

                                                    I will mention two ways to solve the problem.

                                                    1. Please rollback your elementor version to 3.10.0.

                                                    2. You can temporarily solve by adding the below code to your child theme.
                                                    Elementor team will fix this issue soon.

                                                    
                                                    add_action(
                                                      'init',
                                                      function() {
                                                        if ( ! is_admin() && defined( 'ELEMENTOR_PRO_VERSION' ) && 'yes' !== 
                                                        get_option( 'elementor_' . ElementorPro\Modules\Woocommerce\Module::OPTION_NAME_USE_MINI_CART, 'no' ) ) {
                                                          remove_filter( 'woocommerce_add_to_cart_fragments', array( ElementorPro\Modules\Woocommerce\Module::instance(), 'e_cart_count_fragments' ) );
                                                        }
                                                      }
                                                    );
                                                    

                                                    Regards.

                                                    in reply to: No problem to update Porto new version? #714
                                                    Alex
                                                    Keymaster

                                                        Hello.

                                                        Yes it is safe but we suggest you to please take the complete backup of your site before update to avoid any inconveniance.
                                                        If you want to update the theme on your current site, then follow the steps listed below:

                                                        1. Take the complete backup of your site before updating the Theme for avoiding any inconvenience.
                                                        2. Deactivate all the third-party plugins before updating the Theme.
                                                        3. Take a Backup of your Custom Code and remove it from the site before an update of the Theme.
                                                        4. If you are using a Child Theme then Activate the Parent-Theme before updating the Theme.
                                                        5. Remove all the cache from your server, site and finally check back your site after removing
                                                         the browser cache and check deeply what are the changes that occur on your site after that.
                                                        6. After that go to Appearance >> Themes and update the Theme One-Click automatically from there.
                                                        7. After that go to Appearance >> Install Plugins and update the Theme required/recommended
                                                         plugins from there one by one.
                                                        8. After that check back your site after removing the browser cache and check deeply what changes
                                                         occur on your site after that and if all goes well then.
                                                        9. You have to again Activate the Child Theme.
                                                        10. Again activate all the third-party plugins one by one.

                                                        Hope this will help you in resolving your issue.

                                                        Regards, P-THEMES.

                                                        • This reply was modified 2 years, 5 months ago by Alex.
                                                        • This reply was modified 2 years, 5 months ago by Alex.
                                                        • This reply was modified 2 years, 5 months ago by Alex.
                                                        in reply to: Site is broken after demo import. #712
                                                        Alex
                                                        Keymaster

                                                            Hello, @Lodrigo,

                                                            This is your site SSL certificate issue https://postimg.cc/KRfzxD3q, please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/site-distort-because-of-mixed-content-ssl-certificate-issue/

                                                            Regards, P-THEMES.

                                                            in reply to: How can I move my license to a different domain? #709
                                                            Alex
                                                            Keymaster

                                                                Hello.

                                                                If you want to create your site using our theme on the staging site first and then move on to the final domain, you can do it using a single license but for that, you have to unregister the license first from the staging site and then you will be able to activate the theme again on a final domain.

                                                                Please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/

                                                                Best Regards.

                                                                • This reply was modified 2 years, 5 months ago by Alex.
                                                              Viewing 15 posts - 16 through 30 (of 30 total)
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