Polylang with Header / Footer Builder Unsync Error

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  • #33365
    MYRA
    Participant
        Expired

        Hello again, we hope you are well.

        We’ve discovered a mismatch between the Header/Footer Builder agent from the plugin Polylang. We’ve had no problems using these variations before. There may be a bug again.

        When we try to add the 2nd language with the “+” buttons on the Header/Footer Builder page, it is not created as a translation of the page belonging to that language. It creates a new page, again in the first language. When we manually select that page as the 2nd language, it remains as a new page and not as “translated”. When we manually assign it as a translation of the first language, the problem is solved for that part.

        When we select and save the menu we created as the 2nd language (english) in View > Menus, it does not detect the recording. When we refresh the page, we see that the sign has been deleted. At least we think we won’t have a problem if that sign is not erased.

        We need your information and help on the subject.
        Thank you in advance.

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        • This topic was modified 4 months, 1 week ago by MYRA.
        #33367
        MYRA
        Participant
            Expired

            Ekran-Resmi-2025-07-21-14-10-29

            Updated: When you select it when you create a new menu, it stays checked. But when I add a page in it and save it, it disappears.

            #33370
            Aizaz Awan
            Keymaster

                Hello, @myra,

                Thanks for contacting us.

                You have asked two questions in this topic.

                1. This is not an issue. In our theme, when you are using the PolyLang plugin, you should edit the post or page, then click the + icon to add the translation of that page or post: https://ibb.co/9m2m16MQ

                2. For the menu, you should assign the menu from Appearance >> Menus >> Managed Locations >> Select the menu and save it, I am sure you will not find any issue: https://ibb.co/2YvdrLts

                Best Regards,
                PThemes Team.

                #33389
                MYRA
                Participant
                    Expired

                    Thanks, all works.

                    #33391
                    Aizaz Awan
                    Keymaster

                        Hello, @myra,

                        You’re very welcome! I’m glad to hear the issue is solved. If you need any further assistance, feel free to reach out. Happy to help anytime!

                        Have a nice day.

                        Case Closed

                        Best Regards,
                        PThemes Team.

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                      • The topic ‘Polylang with Header / Footer Builder Unsync Error’ is closed to new replies.
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