Home Page › Forums › Porto | Multi-Purpose & WooCommerce Theme › The product details page isn’t displaying correctly on mobile.
- This topic has 8 replies, 2 voices, and was last updated 6 hours, 38 minutes ago by
Aizaz Awan.
-
AuthorPosts
-
January 5, 2026 at 6:15 am #44825
The page that appears on the table and desktop is not displayed on mobile. Could you please contact me regarding this issue? I will share the necessary information with you. You can see images related to the problem in the attachment.
Attachments:
You must be logged in to view attached files.January 5, 2026 at 3:56 pm #44874Similarly, there are responsive design errors in the categories when viewed on mobile devices.
Attachments:
You must be logged in to view attached files.January 6, 2026 at 5:16 am #44921@AizazAwan Could you please look into my problem? It’s an urgent issue.
January 6, 2026 at 7:13 am #44942Hello, @ismailgorunmek,
Thanks for your contact,
Could you please share your site WP Admin URL and Credentials under the private content area of this topic, along with the page URL having issues, so that I can check and assist you accordingly.
Best Regards,
PThemes Team.January 6, 2026 at 11:22 am #44975I provided information via Private Area.
This field is Private Content.
January 7, 2026 at 6:38 am #45035@AizazAwan I’m waiting for your help. There isn’t much time left.
January 7, 2026 at 7:08 am #45040Hello, @ismailgorunmek,
Could you please share the site WP Admin URL and Credentials as well, so that I can check the settings on your site? Please share the information under the private content area of this topic.
Best Regards,
January 7, 2026 at 10:09 am #45057Hello @AizazAwan, I’m sending you the information you requested in the custom content section.
This field is Private Content.
-
This reply was modified 1 day, 3 hours ago by
ismail görünmek.
January 8, 2026 at 6:49 am #45137Hello, @ismailgorunmek,
I checked your website and found that it works perfectly fine in both Elementor editor mode and Customizer mode. Please refer to this screenshot for confirmation: https://postimg.cc/0MLv6z8P
This confirms that the issue is not related to the theme. When a site works correctly in Elementor or the Customizer but not on the frontend, the problem is usually caused by caching.
Please contact your hosting provider and ask them to flush all types of cache, including the CDN, and temporarily disable them. After that, clear the site cache and any cache plugins you are using. Finally, clear your browser cache and check the site again.
Best Regards,
PThemes Team. -
This reply was modified 1 day, 3 hours ago by
-
AuthorPosts
- You must be logged in to reply to this topic.