The product details page isn’t displaying correctly on mobile.

Home Page Forums Porto | Multi-Purpose & WooCommerce Theme The product details page isn’t displaying correctly on mobile.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #44825
    ismail görünmek
    Participant
        Purchased

        The page that appears on the table and desktop is not displayed on mobile. Could you please contact me regarding this issue? I will share the necessary information with you. You can see images related to the problem in the attachment.

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        #44874
        ismail görünmek
        Participant
            Purchased

            Similarly, there are responsive design errors in the categories when viewed on mobile devices.

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            #44921
            ismail görünmek
            Participant
                Purchased

                @AizazAwan Could you please look into my problem? It’s an urgent issue.

                #44942
                Aizaz Awan
                Keymaster

                    Hello, @ismailgorunmek,

                    Thanks for your contact,

                    Could you please share your site WP Admin URL and Credentials under the private content area of this topic, along with the page URL having issues, so that I can check and assist you accordingly.

                    Best Regards,
                    PThemes Team.

                    #44975
                    ismail görünmek
                    Participant
                        Purchased

                        I provided information via Private Area.

                        This field is Private Content.

                        #45035
                        ismail görünmek
                        Participant
                            Purchased

                            @AizazAwan I’m waiting for your help. There isn’t much time left.

                            #45040
                            Aizaz Awan
                            Keymaster

                                Hello, @ismailgorunmek,

                                Could you please share the site WP Admin URL and Credentials as well, so that I can check the settings on your site? Please share the information under the private content area of this topic.

                                Best Regards,

                                #45057
                                ismail görünmek
                                Participant
                                    Purchased

                                    Hello @AizazAwan, I’m sending you the information you requested in the custom content section.

                                    This field is Private Content.

                                    #45137
                                    Aizaz Awan
                                    Keymaster

                                        Hello, @ismailgorunmek,

                                        I checked your website and found that it works perfectly fine in both Elementor editor mode and Customizer mode. Please refer to this screenshot for confirmation: https://postimg.cc/0MLv6z8P

                                        This confirms that the issue is not related to the theme. When a site works correctly in Elementor or the Customizer but not on the frontend, the problem is usually caused by caching.

                                        Please contact your hosting provider and ask them to flush all types of cache, including the CDN, and temporarily disable them. After that, clear the site cache and any cache plugins you are using. Finally, clear your browser cache and check the site again.

                                        Best Regards,
                                        PThemes Team.

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