Error When i have changed hosting server

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  • April 5, 2023 at 2:32 pm #754
    Lodrigo Jan
    Participant
        Expired

        Hello
        I changed the hosting company of my site. I used the backup I bought before when I moved to the new hosting company.
        But my site is not working properly. The image looks bad. If I want to remove and reinstall the theme from my site, will I have a license problem? Or how can I solve the problem?
        I am getting an error like this. I tried all the alternatives. I made the changes but this warning still stays here…
        Uploads folder must be writable. Please set write permission to your wp-content/uploads folder.

        Anyone can help me?

        • This topic was modified 2 years, 5 months ago by Lodrigo Jan.
        • This topic was modified 2 years, 5 months ago by Alex.
        April 5, 2023 at 2:46 pm #758
        Alex
        Keymaster
            Expired

            Hello,

            1. Yes you will have the license problem, and you have to unregister your license by contacting Aizaz ( [email protected] ): https://www.portotheme.com/support/reset-sites/ and then you will be able to reactivate the theme.

            2. You have to allow writable permission to the uploads folder and for that you have to contact your hosting provider.

            Regards

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