Need to help fix issue - Porto - Best WordPress Themes

Tagged: api server, connection limit

This topic has 3 replies, 2 voices, and was last updated 3 years, 3 months ago by Aizaz Awan.

Viewing 4 posts - 1 through 4 (of 4 total)

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April 26, 2023 at 3:43 pm #925
robbykasch
Participant
Your access is temporarily blocked because of connection limit to API server. Please contact us from Porto support to unblock it.

This field is Private Content.
April 26, 2023 at 5:11 pm #926
Aizaz Awan
Keymaster
Hello, @robertkasch,

Sorry for the inconvenience, but I am not able to locate your IP in our DB.

Please share your site WP-Admin URL and Admin Login details in the below-listed format and under the private area of this topic, on which you are facing the issue so that I’ll check and help you out in solving your issue.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Best Regards,
PThemes Team.
April 26, 2023 at 5:18 pm #927
robbykasch
Participant
Hi info is below

This field is Private Content.
April 26, 2023 at 5:39 pm #928
Aizaz Awan
Keymaster
Hello, @robertkasch,

Thanks for your reply back, I have solved the issue for you on your site now, please check back to your site after clearing the browser cache.

Best Regards,
PThemes Team.
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