Reply To: There has been a critical error on this website.

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#22762
scott_ivd
Participant

      I have also had this on a couple of occasions now trying to update to 7.2.4 from 7.1.17. I cloned the server and switched our license over to do the update.
      The error occurs whether I update all plug-ins first or as in this case, Porto first. The site works fine so if there is a clash between plugins it does not occur until the theme is updated.

      At the backend the PHP engine has this in the trace:

      NOTICE: PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Vc_Base::buildShortcodesCss() in /var/www/wordpress-import/wp-content/themes/porto/inc/admin/theme_options.php:360
      Stack trace:
      #0 /var/www/wordpress-import/wp-includes/class-wp-hook.php(324): {closure}()
      #1 /var/www/wordpress-import/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #2 /var/www/wordpress-import/wp-includes/plugin.php(517): WP_Hook->do_action()
      #3 /var/www/wordpress-import/wp-settings.php(700): do_action()
      #4 /var/www/wp-config.php(107): require_once(‘…’)
      #5 /var/www/wordpress-import/wp-load.php(55): require_once(‘…’)
      #6 /var/www/wordpress-import/wp-admin/admin.php(34): require_once(‘…’)
      #7 /var/www/wordpress-import/wp-admin/index.php(10): require_once(‘…’)
      #8 {main}
      thrown in /var/www/wordpress-import/wp-content/themes/porto/inc/admin/theme_options.php on line 360

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