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Hello, @chrishayes,
I have logged in to your site and checked the settings, I found you are using multiple custom templates for your products, the one named “Installation Service” also there: https://ottawahousesigns.ca/wp-admin/post.php?post=1795&action=elementor
When I edited the “Installation Service” custom template with the Elementor page builder, I found that you did not use the element for the product description, so I added that element on the page: https://postimg.cc/dLdCpTtQ and save the changes.
After that, I went to the products and edited the particular product, now the section is there to add the elements and content to your product as a description as per your requirements: https://ottawahousesigns.ca/wp-admin/post.php?post=1615&action=elementor
Best Regards,
PThemes Team.