Porto WordPress Product Category Image not showing

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  • #41379
    Aizaz Awan
    Keymaster

        Hello, @ianlea,

        Could you please share the site WP Admin URL and Credentials along with the page URL having the issue and also share the screenshot of the issue so that I will further check and assist you accordingly.

        Best Regards,
        PThemes Team.

        #41411
        ianlea
        Participant
            Expired

            I have sent you a private message
            The issue is woocommerce product/category edit add category image the image does not show at the top of the products

            A block does show
            The site is a migration from magento the 3rd one the other 2 work fine so I want o resolve this before I go from staging to live

            This field is Private Content.

            #41481
            ianlea
            Participant
                Expired

                The user name and password work I have just used it

                #41509
                Aizaz Awan
                Keymaster

                    Hello, @ianlea,

                    First of all, you have to create a block: https://postimg.cc/21Xszpc1 and set the image element into it with dynamic values.

                    After that, navigate to Porto >> Page Layouts >> Content Top and choose that block from there: https://postimg.cc/PNRVpbbJ

                    After that apply the condition to show on the Product Category pages: https://postimg.cc/zyJhq6Lt

                    This is how it works.

                    Best Regards,
                    PThemes Team.

                    #41545
                    ianlea
                    Participant
                        Expired

                        Oh I think I get it I didnt have to do that with the other 2 sites.

                        I actually prefer using block and inserting so it is full width but it is quick to just add directly into the category page using Category Image insert image
                        thank you.

                        #41564
                        Aizaz Awan
                        Keymaster

                            Hello @ianlea,

                            You’re very welcome!

                            Yes, in the latest Porto versions, the recommended method for displaying the product category image in a full-width layout is through a custom block with dynamic content, as this provides more flexibility and consistency with the theme’s layout builder. Some older setups may still display the WooCommerce category image by default, which is why your previous sites didn’t require this step.

                            If you prefer the block method, that’s perfectly fine—it’s the more powerful and customizable approach.

                            Should you need help configuring either method or want us to match the output to your other sites, just let us know—we’re happy to assist.

                            Best Regards,
                            PThemes Team.

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