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Hello,
i’m unable to update the theme.if i try to register using my purchase code, i get “Purchase code already used.”
if i try to recover my password using my email , i don’t get any email
I’m stuck and unable to update or open a support ticketPlease Help
[restrict userlevel="author"]dd284cf1-e10f-4362-9b13-30a3be0edd7f[/restrict]Hello, @antoniocarrieri,
Could you please share your site WP Admin URL and Credentials under the private content area of this topic, along with the PDF file of your purchase code, so that I can further look into it for you and help you out.
Best Regards,
PThemes Team.
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