Porto or Woocommerce Product Issue?

Hello, @chrishayes,

Could you kindly provide the requested details in the private content area of this topic after ensuring you’ve taken a complete backup of your site? This will enable me to assess the situation thoroughly and offer you an appropriate solution.

wp-admin URL:
wp-admin username:
wp-admin password:

Awaiting your prompt response.

Best Regards,
PThemes Team.

Hello, @chrishayes,

Thanks for sharing the asking details. The thing is as you said the issue appear after the update. But when I checked the theme it is very outdated: https://postimg.cc/64XjjbXW and the issue still appears on the site: https://postimg.cc/nXCyQ5Vg To solve it please update the theme and its necessary plugins by following this article: https://www.portotheme.com/wordpress/porto/documentation/update-theme/ I hope your issue will be resolved.

Best Regards,
PThemes Team.

Hello, @chrishayes,

Thank you so much for reaching out to us and expressing your satisfaction with our services. We greatly appreciate your positive feedback!

We would like to kindly request your support by leaving a 5-star rating for our Theme, as well as for our Customer and Technical Support. Your feedback is invaluable to us and will enable us to continue delivering regular updates and dedicated support in the future. Your endorsement would be a tremendous source of encouragement for our team.

If you have a moment, please visit the following link to leave your rating: [ http://themeforest.net/downloads ].

Once again, we truly appreciate your kind words and your continued support. Should you have any further questions or need any assistance, please do not hesitate to contact us.

Wishing you a fantastic day ahead!

Best Regards,
PThemes Team.