Many fails after last update

Home Page Forums Porto | Multi-Purpose & WooCommerce Theme Many fails after last update

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  • #6900
    Aizaz Awan
    Keymaster

        Hello, @Organd,

        Could you kindly provide the requested information below in the private content area of this topic after ensuring you’ve taken a full backup of your site? This will enable me to review and offer you a suitable solution.

        WordPress admin URL:
        WordPress admin username:
        WordPress admin password:

        Looking forward to your prompt response.

        Best Regards,
        PThemes Team.

        #6924
        Organd
        Participant
            Expired

            I am currently working in localhost, Anyway i have created a new site along with old one and open them side by side and copying every page contain from old to new, and work now without any problems except the Porto Theme Options menu is very slowly responding to orders, very very slowly and sometimes it hanging the browser.

            #6939
            Aizaz Awan
            Keymaster

                Hello, @Organd,

                Thank you for the thorough explanation of your process. We’re pleased to hear about the progress on your site. Regarding the sluggish theme options, please ensure you’re using the latest version of the theme along with its required plugins. If not, follow these steps:

                Back up your entire site.
                Disable all third-party plugins.
                Update the theme using the instructions provided here: https://www.portotheme.com/wordpress/porto/documentation/update-theme/
                Update the necessary plugins from Appearance >> Install Plugins.
                Clear your browser cache and revisit the issue.

                And also please make sure to set your server requirements as listed below:

                PHP version 8.2.
                Memory Limit 256M or higher.
                max_execution_time 600 or 1000
                memory_limit 256M
                max_input_vars 2000
                post_max_size 64M
                upload_max_filesize 64M

                Best Regards,
                PThemes Team.

                #6955
                Organd
                Participant
                    Expired

                    Sorry, Issue come from my windows 11, I have tested it on my Ubuntu and everything is OK.

                    #6963
                    Aizaz Awan
                    Keymaster

                        Hello, @Organd,

                        No problem at all! Thanks for testing it out on Ubuntu. If you encounter any further issues, feel free to let me know, and we can work on resolving them together.

                        Thanks for contacting us.
                        Have a nice day.

                        Best Regards,
                        PThemes Team.

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