Home Page › Forums › Porto | Multi-Purpose & WooCommerce Theme › Many fails after last update
- This topic has 5 replies, 2 voices, and was last updated 2 years, 1 month ago by
Aizaz Awan.
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May 10, 2024 at 4:50 am #6900
Hello, @Organd,
Could you kindly provide the requested information below in the private content area of this topic after ensuring you’ve taken a full backup of your site? This will enable me to review and offer you a suitable solution.
WordPress admin URL:
WordPress admin username:
WordPress admin password:Looking forward to your prompt response.
Best Regards,
PThemes Team.May 12, 2024 at 4:36 am #6924I am currently working in localhost, Anyway i have created a new site along with old one and open them side by side and copying every page contain from old to new, and work now without any problems except the Porto Theme Options menu is very slowly responding to orders, very very slowly and sometimes it hanging the browser.
May 13, 2024 at 6:24 am #6939Hello, @Organd,
Thank you for the thorough explanation of your process. We’re pleased to hear about the progress on your site. Regarding the sluggish theme options, please ensure you’re using the latest version of the theme along with its required plugins. If not, follow these steps:
Back up your entire site.
Disable all third-party plugins.
Update the theme using the instructions provided here: https://www.portotheme.com/wordpress/porto/documentation/update-theme/
Update the necessary plugins from Appearance >> Install Plugins.
Clear your browser cache and revisit the issue.And also please make sure to set your server requirements as listed below:
PHP version 8.2.
Memory Limit 256M or higher.
max_execution_time 600 or 1000
memory_limit 256M
max_input_vars 2000
post_max_size 64M
upload_max_filesize 64MBest Regards,
PThemes Team.May 13, 2024 at 9:26 am #6955Sorry, Issue come from my windows 11, I have tested it on my Ubuntu and everything is OK.
May 13, 2024 at 12:33 pm #6963Hello, @Organd,
No problem at all! Thanks for testing it out on Ubuntu. If you encounter any further issues, feel free to let me know, and we can work on resolving them together.
Thanks for contacting us.
Have a nice day.Best Regards,
PThemes Team. -
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