Many fails after last update

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  • #6872
    Organd
    Participant
        Expired

        Hello,
        I’ve just updated Porto to latest version, Everything ok, But i go to Templates Builder and start create a Block to make header banner on it and assign it to specific category header from Display Conditions, From here Problems starts:

        1. My site header lost its style, All icons are centered in middle, And Hover style are seems Ugly (Compared to original), I’ve fixed the alignments, But failed to fix hover effects.(See Attached), Any way to restore the original menu design without import the whole demo again? (i used shop 26)

        2. Before updates i was created a page for categories, and set it from Display Conditions to sort all product categories, And it was work like a charm, But now when i click to any category from that page it reload the page and show all categories again, And not go to the shop page to sort the products related to that category like it was did before.

        The new update you made for Templates Builder destroyed my hard work.

        I tried to Rollback to old version, but the problems still there.

        Help please, i spent Two weeks to build that site.

        • This topic was modified 9 months, 1 week ago by Organd.
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        #6900
        Aizaz Awan
        Keymaster

            Hello, @Organd,

            Could you kindly provide the requested information below in the private content area of this topic after ensuring you’ve taken a full backup of your site? This will enable me to review and offer you a suitable solution.

            WordPress admin URL:
            WordPress admin username:
            WordPress admin password:

            Looking forward to your prompt response.

            Best Regards,
            PThemes Team.

            #6924
            Organd
            Participant
                Expired

                I am currently working in localhost, Anyway i have created a new site along with old one and open them side by side and copying every page contain from old to new, and work now without any problems except the Porto Theme Options menu is very slowly responding to orders, very very slowly and sometimes it hanging the browser.

                #6939
                Aizaz Awan
                Keymaster

                    Hello, @Organd,

                    Thank you for the thorough explanation of your process. We’re pleased to hear about the progress on your site. Regarding the sluggish theme options, please ensure you’re using the latest version of the theme along with its required plugins. If not, follow these steps:

                    Back up your entire site.
                    Disable all third-party plugins.
                    Update the theme using the instructions provided here: https://www.portotheme.com/wordpress/porto/documentation/update-theme/
                    Update the necessary plugins from Appearance >> Install Plugins.
                    Clear your browser cache and revisit the issue.

                    And also please make sure to set your server requirements as listed below:

                    PHP version 8.2.
                    Memory Limit 256M or higher.
                    max_execution_time 600 or 1000
                    memory_limit 256M
                    max_input_vars 2000
                    post_max_size 64M
                    upload_max_filesize 64M

                    Best Regards,
                    PThemes Team.

                    #6955
                    Organd
                    Participant
                        Expired

                        Sorry, Issue come from my windows 11, I have tested it on my Ubuntu and everything is OK.

                        #6963
                        Aizaz Awan
                        Keymaster

                            Hello, @Organd,

                            No problem at all! Thanks for testing it out on Ubuntu. If you encounter any further issues, feel free to let me know, and we can work on resolving them together.

                            Thanks for contacting us.
                            Have a nice day.

                            Best Regards,
                            PThemes Team.

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