5 Best Dynamics 365 Supply-Chain Consulting Firms in 2026

Supply chains shift by the hour: demand surges, shipping lanes reroute, and Microsoft rolls fresh AI into Dynamics 365 Supply Chain Management almost every release. In 2025 Microsoft named Cegeka its global Dynamics 365 Supply Chain Partner of the Year and tapped Hitachi Solutions, MCA Connect, and RSM US as finalists—evidence that platform innovation is accelerating. Choosing a partner now is like selecting a co-pilot who keeps your warehouse calm during peak season. Below, we rank the five stand-outs and explain why each one deserves a spot on your shortlist.

How we ranked them

Our model relies on five weighted factors: the same levers supply-chain VPs cite most often.

Partner ranking rubric showing the weighted evaluation factors and eligibility gates for Dynamics 365 supply chain consulting firms.

• Dynamics 365 SCM expertise – 25 percent. Partner of the Year awards, Inner Circle status, and a deep bench of certified architects.  
• Project record – 25 percent. Live deployments at scale, from 100-site mid-market rollouts to nine-figure global programs.  
• Customer success – 20 percent. Published CSAT scores, FastTrack invitations, and managed-service results after go-live.  
• AI and accelerator edge – 15 percent. Copilot add-ins, predictive planning engines, and IoT connectors that convert data into action.  
• Thought leadership – 15 percent. Analyst citations, high-authority articles, and active community contributions.

Each contender had to clear five gates: 1) recent Microsoft recognition, 2) Solutions Partner badge, 3) at least 100 SCM go-lives, 4) documented KPI gains, and 5) production-ready AI IP.

We looked for evidence that AI tools were already improving live supply chains, not just running in pilots. For example, case studies of AI forecasting tools, including MCA Connect’s Demand Genius resources, describe manufacturers achieving double-digit reductions in forecast errors, fewer stockouts and excess inventory, and millions in freed-up working capital.

Only five firms met every bar.

We scored 12 partners against this rubric; the leaders follow.

1. MCA Connect: manufacturing focus without big-firm overhead

Few partners live on the shop floor the way MCA Connect does. The Denver firm has earned 15 Microsoft Partner of the Year awards—including the 2024 US Business Applications win—and has landed in Microsoft’s Business Applications Inner Circle for 12 straight years (see the 2024 Microsoft Partner of the Year announcement).

MCA Connect positions itself as a modern manufacturing and distribution partner built on Dynamics 365 and AI-driven solutions.

That track record translates into results. At Andis Company, a 100-year-old tool maker, MCA Connect replaced siloed systems with Dynamics 365 Supply Chain Management, cutting inventory blind spots while improving order accuracy and fulfillment. According to an MCA Connect case study, a composite-materials producer lifted forecast accuracy by 64 percent and saved $32 million after adopting MCA’s Demand Genius™ AI engine.

Why do mid-market manufacturers keep coming back?

• Right-sized team. About 200–500 consultants keep senior architects hands-on while still supporting global programs.
• ManufacturingCONNECT accelerators. Pre-built routing, IoT hooks, and KPI dashboards shave weeks off a typical rollout.
• FastTrack Portfolio Partner. Direct access to Microsoft engineers shortens issue resolution and keeps releases on schedule.

Clients call the post-go-live care responsive and personal, a clear contrast with larger integrators. If you make, move, or assemble goods and need a Dynamics 365 Supply Chain Management partner rooted in plant-floor reality, start your shortlist with MCA Connect.

2. Hitachi Solutions: scale built for multi-country rollouts

With more than 3,000 Microsoft specialists in 14 countries, Hitachi Solutions delivers the bench strength global manufacturers need. The company has collected 53 Microsoft Partner of the Year awards since 2006, including back-to-back global wins for Dynamics 365 Supply Chain Management in 2022 and 2023 and a finalist spot in 2025.

Awards turn into execution. During a 12-year program for SMC Corporation, Hitachi unified dozens of plants under a single Dynamics 365 template while production continued, a result made possible by industry blueprints for automotive, discrete manufacturing, and retail. Those templates slide into Dynamics 365, then the Empower data platform and Copilot tools add predictive planning minutes after go-live.

Hitachi follows a follow-the-sun model: local architects design processes by day, offshore teams code overnight, and issues clear while you sleep. You invest more for that capacity, yet the payoff is lower rollout risk when multiple legal entities, languages, and compliance rules collide.

Choose Hitachi Solutions when success depends on consistency across borders: global OEMs, multi-brand retailers, or any network where a single misstep could ripple worldwide.

3. HSO: big-picture vision, boutique-style attention

Founded in the Netherlands three decades ago, HSO has grown into a 2,800-person, Microsoft-only consultancy serving Europe, North America, and Asia. Even at that scale, senior consultants stay involved from initial scoping through the final walk-through during go-live week.

HSO earned Microsoft’s 2024 global Dynamics 365 Supply Chain Management Partner of the Year Award. Much of that success comes from its Industry 360 templates. Retail 360 synchronizes store and e-commerce replenishment, while Distribution 360 links procurement, rebates, and logistics to a single KPI board. The templates drop into Dynamics 365, and HSO’s data team layers Microsoft Fabric and Power BI so planners monitor margin and service levels in one view.

User adoption is built into every engagement. Projects include user-adoption sprints, tailored training paths, and post-live coaching—a playbook HSO credits for customer-satisfaction scores above 90 percent across 1,200 clients.

Pricing falls between mid-market boutiques and global integrators. A blended onshore–near-shore model keeps budgets stable while giving manufacturers and retailers the consistency they need. If you want a Dynamics 365 Supply Chain Management partner that delivers enterprise horsepower without big-firm bureaucracy, place HSO on your shortlist.

4. Cegeka: pharma-grade precision with mid-market pricing

Belgium-based Cegeka took center stage when Microsoft named it the 2025 Dynamics 365 Supply Chain Management Partner of the Year. After acquiring U.S. firm CTG in 2023, the company now employs about 9,000 people across 18 countries and is ramping up in North America.

Workshops feel like co-creation labs. Your planners sketch demand curves side by side with Cegeka developers, and near-shore teams in Romania refine extensions overnight so feedback cycles finish in a single day.

Industry templates set Cegeka apart. The PharmaLife pack delivers GxP compliance, batch traceability, and cold-chain monitoring. A Food variant adds expiry rules and allergen checks. Copilot then flags at-risk lots and proposes alternate suppliers before shortages appear.

AI-enhanced batch traceability and cold-chain monitoring illustrate why Cegeka stands out for regulated pharma and food supply chains.

Eastern-European delivery keeps day rates below U.S. megafirm levels, making Cegeka a smart choice for mid-market manufacturers that want AI-driven supply chains without enterprise overhead. If you operate in regulated life-sciences or food production and need a Dynamics 365 Supply Chain Management partner attuned to compliance, shortlist Cegeka.

5. RSM US: middle-market focus with accountant-level control

RSM’s 1,300-person Microsoft practice grew up modernizing manufacturers and distributors that moved from GP, NAV, and AX. That history means consultants arrive fluent in legacy pain points and Dynamics 365 best practice.

Each project begins with a rapid-value assessment that maps pain to KPIs and uncovers quick wins such as higher inventory turns or faster cash application—often months before the full suite goes live. The centerpiece is Supply Chain Express, a pre-configured set of master data, WMS layouts, and Power BI dashboards that trims discovery time and safeguards scope.

Delivery stays local. Consultants based in regional offices can drive to most U.S. plants, while an India center codes overnight to keep budgets steady. After launch, the same team shifts into managed services, so knowledge never leaks.

Clients praise the firm’s accounting DNA: scope creep is checked, change orders stay transparent, and financial controls run through every workflow. Pricing sits between a two-person boutique and a global integrator, making RSM a strong Dynamics 365 Supply Chain Management partner for companies in the $100 million to $2 billion range that want senior attention without enterprise cost.

Side-by-side snapshot

Looking for a quick comparison? The table below lists the metrics supply-chain leaders ask about first: recent awards, Dynamics team size, global reach, and each firm’s standout advantage.

Side-by-side snapshot of leading Dynamics 365 supply chain consulting firms, showing awards, team size, regions, industries and signature strengths.

≈ 400 D365 experts<br>(9,000 total staff)Europe, North AmericaPharma, foodCopilot-driven compliance

Partner	Latest supply-chain award*	Dynamics team size†	Key geographies	Industry sweet spot	Signature strength
MCA Connect	Global finalist 2024	≈ 250 specialists	North America (remote global delivery)	Discrete manufacturing	Deep shop-floor IP
Hitachi Solutions	Global winner 2023<br>Finalist 2025	3,000 +	Americas, EMEA, APAC	Manufacturing, retail	Scale and governance
HSO	Global winner 2024	≈ 2,800	Europe, US, Asia-Pac	Retail, distribution	Industry 360 accelerators
Cegeka	Global winner 2025	≈ 400 D365 experts<br>(9,000 total staff)	Europe, North America	Pharma, food	Copilot-driven compliance
RSM US	US winner 2022	≈ 1,300	United States, Canada	Mid-market manufacturing	Cost-controlled rollouts

• Microsoft Dynamics 365 Supply Chain Management category unless noted
• † Publicly available figures rounded to the nearest hundred

Numbers tell only half the story. Awards confirm expertise, but culture fit, support depth, and pricing often seal the decision—see the FAQ for those softer factors.

How to short-list your partner

Use this three-step filter to narrow a long vendor list to a tight final round:

Use a simple three-step filter—industry fit, scale match and support model—to narrow your Dynamics 365 supply chain partner shortlist.

1. Industry fit. Regulated producers such as pharma, medical devices, and food usually prefer specialists like Cegeka or HSO, whose templates embed compliance in every workflow. High-mix discrete manufacturers often choose MCA Connect for its shop-floor pedigree.  
2. Scale match. A 50-plant global rollout needs Hitachi’s 24-hour delivery engine, while a single-entity project chasing fast ROI may lean on RSM’s fixed-fee model. If you oversize the partner, you pay for governance you don’t need; if you undersize it, the team can burn out before go-live.  
3. Support model. Ask who answers the phone on day 31, when the first patch lands. Look for FastTrack status, managed-service SLAs, and post-launch references—signals that the firm treats support as an ongoing relationship, not a one-time sale.

After these checks, schedule a two-hour envisioning session with your top two or three contenders. Partners who translate your pain points into Dynamics 365 features, and back them with KPIs, usually deliver the same clarity on the warehouse floor.

FAQ

Why focus on supply-chain awards rather than broader Microsoft accolades?

Dynamics 365 Supply Chain Management requires skill sets that differ from CRM or Finance. A Supply-Chain win shows the partner has already solved challenges such as lot traceability, master-planning runtime, and warehouse-scanner integration in live plants. That record proves their expertise extends beyond ledgers and pipelines.

Can a smaller regional partner outshine a global SI?

Yes, when scope and risk align. MCA Connect’s 250-person team often beats billion-dollar SIs in discrete-manufacturing bids because its architects work on the shop floor. The trade-off is limited parallel capacity for multi-country rollouts, so match your ambition to the partner’s bandwidth.

Do these firms work only with Microsoft tech?

No. All five routinely integrate Dynamics 365 with MES platforms, Salesforce, Shopify, and mainframe EDI. Dynamics becomes the digital core; Azure services or vetted middleware handle connections to peripheral systems.

How long does a mid-market deployment take?

With a pre-configured template covering Finance, Inventory, Warehousing, and basic Planning, most manufacturers reach first go-live in 8–12 months. Firms such as RSM and MCA Connect often add advanced warehouse or predictive planning in phase two to boost payback and control risk.

Is Copilot AI production-ready?

For targeted scenarios, yes. Cegeka and Hitachi Solutions already use Copilot to create demand-forecast variations and summarize fulfillment risks. Because the feature set still evolves each month, work with a partner that tests new releases in a sandbox before moving to production.

Conclusion

Still curious? Bring these questions to a discovery workshop—good partners welcome sharp challenges; it is the fastest way to confirm fit.