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Hello, @sen_lau,
I would like to bring to your attention that my account page is generated by the WooCommerce plugin. Upon installation and activation of the plugin, this page is automatically created on the website. The content displayed on this page is sourced directly from the plugin’s core files using a shortcode. It is important to note that making direct edits or additions to the page content is not possible, except through customization.
If you wish to remove or hide specific elements from my account page, this can be achieved by utilizing custom CSS code. You can incorporate your custom CSS code in the theme settings section, specifically under the “skins” in Theme Options, and then select “custom CSS.”
Alternatively, you may provide me with your site administrator login details along with a screenshot highlighting the elements you would like to remove or hide. I will gladly assess the situation and address it accordingly.
Thank you for your understanding in this matter. Should you have any further questions or concerns, please do not hesitate to reach out.
Have a pleasant day.
Best Regards,
PThemes Team.