- This topic has 5 replies, 3 voices, and was last updated 2 years, 11 months ago by
.
-
Posts
-
Hello, @samjazaerli,
We apologize for any inconvenience caused. It has come to our attention that a couple of WooCommerce templates within the theme appear to be outdated. This occurred due to the recent update released by WooCommerce, which has affected the specific template in question.
We want to assure you that our dedicated development department is diligently working on an update for the theme. We anticipate that within the next couple of days, an updated version will be available, addressing and resolving the issue with the outdated template.
In the meantime, we kindly request your patience and understanding. We understand the importance of providing a seamless and up-to-date experience for our valued users like yourself. Rest assured that our team is committed to rectifying this matter promptly.
Thank you for your understanding, and please don’t hesitate to reach out if you have any further questions or concerns. We appreciate your support and look forward to delivering an improved and updated version of the theme.
Best Regards,
PThemes Team.Hello, @samjazaerli,
Thank you for your kind words! We’re delighted to hear that you have a great appreciation for our theme. If you have any questions or need further assistance, feel free to reach out. We’re here to help and make your experience with our theme even better!
Best Regards,
PThemes Team.Hello, @marianogi,
I understand your frustration. Upgrades and updates can sometimes lead to unexpected issues. We apologize for any inconvenience caused by the recent Woocommerce update. Our team is actively working to address compatibility concerns and provide necessary fixes.
If you encounter any specific problems with Porto related to the recent Woocommerce update, please let us know the details. We’re committed to resolving these issues and ensuring a smooth experience for all our users. Your feedback is valuable, and we appreciate your patience as we work to improve the theme’s performance.
Best Regards,
PThemes Team.
- You must be logged in to reply to this topic.
