Tag - retention strategy

How to Turn User Feedback into Product Improvements That Stick

Sinu Kook2025-04-17T14:44:19+00:00You can build the sleekest web app in the world, but if users don’t stick around, you’re missing the point. The real challenge begins after launch, where the goal is to turn user feedback into actionable insights that drive product improvements.  That’s when the messy, rewarding work of listening, analyzing, and adjusting kicks in. Feedback isn’t decoration—it’s direction. Used well, it reshapes your roadmap, uncovers blind spots, and improves customer satisfaction in SaaS where retention depends on more than just clean...