Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1784
    Collsam
    Participant

        I like for someone to install Porto shop theme # 26 on my website and make sure everything works like the demo.

        I purchased 2 the one I need help with is

        you are the one who actually installed it!
        This is in replay to REPLY #1783

        [restrict userlevel="author"]df16a924-95b2-4f02-8b3d-71126e0c2d5b The username is pthemes and your Gmail address is associated with this account, you can reset the password. [email protected] I purchased 2 the one I need help with is df16a924-95b2-4f02-8b3d-71126e0c2d5b you are the one who actually installed it! This is in replay to REPLY #1783[/restrict]
        • This topic was modified 3 years, 2 months ago by Aizaz Awan.
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        #1789
        Aizaz Awan
        Keymaster

            Hello, @samjazaerli,

            Thank you for providing us with the details of your issue. In order to assist you effectively, we kindly request that you share the URL of your website with us. Additionally, please inform us of your preferred page builder plugin, whether it be “Elementor” or “WP Bakery,” so that we may proceed accordingly.

            Please be aware that your website currently has a fresh WordPress installation, which will enable us to successfully import the desired demo for you.

            Thank you for your cooperation.

            Best Regards,
            PThemes Team.

            #1792
            Collsam
            Participant

                Domain name is collsam.com, you installed the theme on the domain

                I use WP bakery for an editor.

                [restrict userlevel="author"]The username is pthemes and your Gmail address is associated with this account, you can reset the password. [email protected]! [/restrict]
                #1793
                Collsam
                Participant

                    You can disable any plugin that you think will conflict with your theme!

                    #1796
                    Collsam
                    Participant

                        Can You please read the privet area?

                        [restrict userlevel="author"]Right after the password reset, please read the following error I received right after the password reset. Is it relevant to what you are doing, if you are doing anything? Howdy! WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, WooCommerce. First, visit your website (https://collsam.com/) and check for any visible issues. Next, visit the page where the error was caught (https://collsam.com/wp-admin/admin-ajax.php) and check for any visible issues. Please contact your host for assistance with investigating this issue further. If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further. https://collsam.com/wp-login.php?action=enter_recovery_mode&rm_token=cdtUGz0hkhQvwaPFwilkSY&rm_key=Kkt9iUfjiR80NY3zvWFu1r To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires. When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.2.2 Active theme: Collsam_1_Child (version 1.1) Current plugin: WooCommerce (version 7.8.2) PHP version 8.1.20 Error Details ============= An error of type E_ERROR was caused in line 118 of the file /web/collsam/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php. Error message: Uncaught RuntimeException: Error saving action: Table 'collsam_cool.coo_actionscheduler_actions' doesn't exist in /web/collsam/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:118 Stack trace: #0 /web/collsam/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php(62): ActionScheduler_DBStore->save_action_to_db(Object(ActionScheduler_Action), NULL, false) #1 /web/collsam/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(244): ActionScheduler_DBStore->save_action(Object(ActionScheduler_Action)) #2 /web/collsam/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(151): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /web/collsam/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/functions.php(122): ActionScheduler_ActionFactory->recurring_unique('wple_bg_invento...', Array, 1688620862, 86400, '', false) #4 /web/collsam/public_html/wp-content/plugins/wp-lister-ebay/classes/core/WPL_CronActions.php(292): as_schedule_recurring_action(1688620862, 86400, 'wple_bg_invento...') #5 /web/collsam/public_html/wp-includes/class-wp-hook.php(308): WPL_CronActions->set_inventory_check_cron_schedule('') #6 /web/collsam/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #7 /web/collsam/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #8 /web/collsam/public_html/wp-admin/admin-ajax.php(45): do_action('admin_init') #9 {main} thrown [/restrict]
                        #1799
                        Aizaz Awan
                        Keymaster

                            Hello, @samjazaerli,

                            Thank you for providing the information. I am pleased to inform you that I have successfully logged in to your website, made the necessary adjustments, and imported the demo as instructed. I am happy to report that the demo import was successful, and your site now appears to be functioning perfectly. I kindly suggest that you clear your browser cache and revisit your site to confirm the changes.

                            Additionally, I have attached an image showcasing the resulting appearance for your reference: https://postimg.cc/HrP7wxnJ

                            If you require any further assistance or have any additional requests, please do not hesitate to let me know. I am here to help.

                            Thank you once again for your cooperation.

                            Best Regards,
                            PThemes Team.

                            #1801
                            Collsam
                            Participant

                                I apologize for the misunderstanding, I need the theme to work with my content and products.
                                I like to use the look of the theme on my site not to replace my site, I’m restoring a backup from a backup I did yesterday.

                                Not only that, but I like the look of shop # 26 implemented onto my site.
                                Not to replace my site, I want to use that theme look only, If I need to pay for your customization, I will be more than happy to do so!
                                I just require a price!

                                Sam Jazaerli

                                #1802
                                Aizaz Awan
                                Keymaster

                                    Hello, @samjazaerli,

                                    Thank you for providing a detailed explanation. I regret to inform you that utilizing a demo in the current manner is not considered an optimal approach. Allow me to clarify the reasons behind this.

                                    Each demo is designed with its own distinctive styling, layout, and content. When running the demo import process, not only does it import the desired content, but it also overwrites the existing content on the site. This step is crucial for successfully importing the demo, as it is a standardized procedure followed by every theme.

                                    Fortunately, I have a solution for the issue you are facing. Firstly, you need to export your site content, including products, media, pages, and posts, using a third-party plugin of your choice. Once this export is complete, attempt to import the demo onto the site. Once the demo is successfully imported, you can proceed to import the previously exported content back onto the site.

                                    I trust that this explanation clarifies the steps required. Should you have any further questions or concerns, please do not hesitate to reach out.

                                    Best Regards,
                                    PThemes Team.

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