Need help

[Collsam]

I like for someone to install Porto shop theme # 26 on my website and make sure everything works like the demo.

I purchased 2 the one I need help with is

you are the one who actually installed it!
This is in replay to REPLY #1783

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• This topic was modified 2 months, 3 weeks ago by Aizaz Awan.

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[Aizaz Awan]

Hello, @samjazaerli,

Thank you for providing us with the details of your issue. In order to assist you effectively, we kindly request that you share the URL of your website with us. Additionally, please inform us of your preferred page builder plugin, whether it be “Elementor” or “WP Bakery,” so that we may proceed accordingly.

Please be aware that your website currently has a fresh WordPress installation, which will enable us to successfully import the desired demo for you.

Thank you for your cooperation.

Best Regards,
PThemes Team.

[Collsam]

Domain name is collsam.com, you installed the theme on the domain

I use WP bakery for an editor.

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[Collsam]

You can disable any plugin that you think will conflict with your theme!

[Collsam]

Can You please read the privet area?

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[Aizaz Awan]

Hello, @samjazaerli,

Thank you for providing the information. I am pleased to inform you that I have successfully logged in to your website, made the necessary adjustments, and imported the demo as instructed. I am happy to report that the demo import was successful, and your site now appears to be functioning perfectly. I kindly suggest that you clear your browser cache and revisit your site to confirm the changes.

Additionally, I have attached an image showcasing the resulting appearance for your reference: https://postimg.cc/HrP7wxnJ

If you require any further assistance or have any additional requests, please do not hesitate to let me know. I am here to help.

Thank you once again for your cooperation.

Best Regards,
PThemes Team.

[Collsam]

I apologize for the misunderstanding, I need the theme to work with my content and products.
I like to use the look of the theme on my site not to replace my site, I’m restoring a backup from a backup I did yesterday.

Not only that, but I like the look of shop # 26 implemented onto my site.
Not to replace my site, I want to use that theme look only, If I need to pay for your customization, I will be more than happy to do so!
I just require a price!

Sam Jazaerli

[Aizaz Awan]

Hello, @samjazaerli,

Thank you for providing a detailed explanation. I regret to inform you that utilizing a demo in the current manner is not considered an optimal approach. Allow me to clarify the reasons behind this.

Each demo is designed with its own distinctive styling, layout, and content. When running the demo import process, not only does it import the desired content, but it also overwrites the existing content on the site. This step is crucial for successfully importing the demo, as it is a standardized procedure followed by every theme.

Fortunately, I have a solution for the issue you are facing. Firstly, you need to export your site content, including products, media, pages, and posts, using a third-party plugin of your choice. Once this export is complete, attempt to import the demo onto the site. Once the demo is successfully imported, you can proceed to import the previously exported content back onto the site.

I trust that this explanation clarifies the steps required. Should you have any further questions or concerns, please do not hesitate to reach out.

Best Regards,
PThemes Team.

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