Invalid purchase code

Tagged: invalid purchase

This topic has 8 replies, 3 voices, and was last updated 1 year, 2 months ago by Aizaz Awan.

Viewing 9 posts - 1 through 9 (of 9 total)

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July 31, 2023 at 10:54 am #2061
Mia May (Passion Production GmbH)
Participant
Hello!
I started a new topic because I was asked to.
Here it is.
I am having problems updating my Porto theme. I bought a new license and I can activate it from the Porto Dashboard.
But when I go to Design/Themes and try to update the theme, it says Invalid Purchase Code

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July 31, 2023 at 12:41 pm #2065
Aizaz Awan
Keymaster
Hello, @miamay,

Well, I have solved your issue on your site, please check back to your site now after clearing the browser cache.

Best Regards,
PThemes Team.
July 31, 2023 at 12:48 pm #2066
Mia May (Passion Production GmbH)
Participant
Thank you very much.
Can you tell me what the problem was?
August 1, 2023 at 2:21 pm #2076
Aizaz Awan
Keymaster
Hello, @miamay,

Well, I updated your theme manually and then un-register and re-register the theme again with the same purchase code, and then updated the plugin Porto Functionality from Appearance >> Install Plugins and it worked for me.

Best Regards,
PThemes Team.
June 19, 2024 at 11:04 pm #8346
Jenn
Participant
Expired
Hello!
I have the same problem
I cant my Porto theme. I bought a new license and I can activate it, it says Invalid Purchase Code

This field is Private Content.
June 19, 2024 at 11:30 pm #8347
Jenn
Participant
Expired
My info:

This field is Private Content.
June 20, 2024 at 5:41 am #8367
Aizaz Awan
Keymaster
Hello, @miamay,

I have again solved your issue on your site, please check back to your site now after clearing the browser cache.

Best Regards,
PThemes Team.
June 20, 2024 at 2:51 pm #8372
Jenn
Participant
Expired
Gracias!
June 21, 2024 at 4:26 am #8437
Aizaz Awan
Keymaster
Hello, @miamay,

Great to hear that it’s working fine now! Thanks for the update.

Best Regards.
PThemes Team.
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