Invalid purchase code

[Mia May (Passion Production GmbH)]

Hello!
I started a new topic because I was asked to.
Here it is.
I am having problems updating my Porto theme. I bought a new license and I can activate it from the Porto Dashboard.
But when I go to Design/Themes and try to update the theme, it says Invalid Purchase Code

[restrict userlevel="author"]mia-may.com/wp-admin [email protected] Seraphin2021 purchase code: 0c16ef91-a400-49ab-8b1a-e180c8dda83e [/restrict]

[Aizaz Awan]

Hello, @miamay,

Well, I have solved your issue on your site, please check back to your site now after clearing the browser cache.

Best Regards,
PThemes Team.

[Mia May (Passion Production GmbH)]

Thank you very much.
Can you tell me what the problem was?

[Aizaz Awan]

Hello, @miamay,

Well, I updated your theme manually and then un-register and re-register the theme again with the same purchase code, and then updated the plugin Porto Functionality from Appearance >> Install Plugins and it worked for me.

Best Regards,
PThemes Team.

[Jenn]

Hello!
I have the same problem
I cant my Porto theme. I bought a new license and I can activate it, it says Invalid Purchase Code

[restrict userlevel="author"]https://visoflex.com.mx/ 20 Jun 2024 REGULAR LICENSE 78d03a5d-952a-4b94-a06d-8da809005e22 [/restrict]

[Jenn]

My info:

[restrict userlevel="author"]Web: https://visoflex.com.mx/wp-admin User: Jenn Password: wDFR15%u)0c6PAqcamOyFzA![/restrict]

[Aizaz Awan]

Hello, @miamay,

I have again solved your issue on your site, please check back to your site now after clearing the browser cache.

Best Regards,
PThemes Team.

[Jenn]

Gracias!

[Aizaz Awan]

Hello, @miamay,

Great to hear that it’s working fine now! Thanks for the update.

Best Regards.
PThemes Team.

[Author]

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