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Hi, I need some help.
1. When I try to edit page by elementor, the element positions are not correct, and also has been scaled, my browser is the latest version of chrome. I tried to reimport all shop themes and rebuid the whole wordpress many times, all of them has the same problem.
2. how to change the background pics in slider?
Thanks.I know how to change the banner background now, it’s in Templates Builder–>block–>shop banner, but I can edit the first one only, how to change the second banner image, or add the third one? I’ve watched tutorial vedio https://www.youtube.com/watch?v=qlhOBpYDw9Y&t=20s, but I can’t drag the image to switch the another one.
Hello, @Cheney,
Thanks for your contact.
I saw the screenshots you provided, and it seems the issue you are facing is because of the SSL certificate, please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/site-distort-because-of-mixed-content-ssl-certificate-issue/
And about the slider background change, please edit the page with the Elementor page builder and then click on the Navigator, after that edit the section in the navigator and change the content as per your requirements, please refer to this screenshot: https://postimg.cc/VrZnjK5B
Best Regards,
PThemes Team.Hi,
Thanks for your help, I fixed the CSS issue.But I still can’t find where to change the bg image, did I miss something?
By the way, I love these themes so much.
Hello, @Cheney,
Regarding the banner issue, the thing is the demo you are using has the slider built in from template builder. Navigate to the Dashboard >> Porto >> Template Builder >> edit the banner block ‘Intro” then make changes as per your need and save settings. then check back to the site page by clearing the browser cache. I hope your issue will be resolved.
Best Regards,
PThemes Team.Hello, @Cheney,
Alright, No need to worry about it. Can you please share your site wp-admin URL and admin access with us here in the private content area of this topic so that I will be able to check and assist you with a proper solution?
Best Regards,
PThemes Team.Hello, @Cheney,
Thank you for the access. I have checked the site. In the banner, there are two slides and both have 1 background image. Both images are set in the inner section setting of the main very first section. Please refer to this screenshot for a better reference to understand and fix it: https://postimg.cc/PNXDmCgv
Best Regards,
PThemes Team.
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