Reply To: error 500 when customizing homepage

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#1279
Aizaz Awan
Keymaster

      Hello, @gga-shop-be,

      I am pleased to inform you that I have successfully resolved the issue you reported.

      After thorough debugging, I identified the root cause as a memory error.

      To address this, I promptly logged into your site server and increased the memory limit to its maximum capacity.

      To provide you with visual evidence, I have shared the resulting image at the following link: [https://postimg.cc/CRB5q2LZ]. It clearly demonstrates the updated memory limit reflected in the server settings, as showcased in [https://postimg.cc/m1jzm10t].

      Furthermore, I have ensured that all the mentioned plugins are enabled and the site is now operating smoothly, free from any errors or issues, as evidenced in [https://postimg.cc/k6fRcbrD].

      In regard to the widget errors you mentioned, I have diligently investigated the matter and found no issues. The widgets are functioning flawlessly, as can be verified in [https://postimg.cc/0MQy9X32].

      To ensure a seamless experience, I recommend clearing your browser cache before revisiting the site.

      Please rest assured that I have taken the necessary steps to mitigate the problem, and I am confident that you will no longer encounter any issues. Should you require any further assistance or have any additional concerns, please do not hesitate to reach out.

      Thank you for your cooperation and understanding throughout this process.

      Best Regards,
      PThemes Team.