Hello, @wowhost,
I am really happy to assist you, and I need your site WP Admin and Cpanel URL and Credentials as listed below to further investigate the issue on your site and help you out. Please provide me with the requested info in the private content area.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:
Note: Kindly take a complete backup of your site before sharing the access with us.
Best Regards,
PThemes Team.