Problems with import demo Blog 5

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  • #1664
    WOWHOST
    Participant
        Expired

        Hello!

        I apologize for bothering you. I have a problem with the template. When I import Demo Blog 5, I get this error (I attach the picture).

        I mention that I followed all the steps in the documentation and the server on which the website is hosted is updated with all software versions (PHP 8.2) as required in the technical specifications in the Proto documentation.

        I installed the theme normally, followed the initial steps, installed only the necessary modules required by the templates and imported Blog 5 and I have this problem shown in the picture.

        I will specify the fact that I have the latest updates in WordPress and the demo was successfully imported on Elementor.

        Can you help me please?

        Image: https://ibb.co/v1S2f8H

        Thank you. Sincerely, Marius-Cătălin Munteanu.

        I remain at your disposal if you have any questions or concerns and I apologize for bothering you once again. I look forward to your reply.

        #1677
        Aizaz Awan
        Keymaster

            Hello, @wowhost,

            I am really happy to assist you, and I need your site WP Admin and Cpanel URL and Credentials as listed below to further investigate the issue on your site and help you out. Please provide me with the requested info in the private content area.

            WP Admin URL:
            WP Admin Username:
            WP Admin Password:

            Cpanel Admin URL:
            Cpanel Admin Username:
            Cpanel Admin Password:

            Note: Kindly take a complete backup of your site before sharing the access with us.

            Best Regards,
            PThemes Team.

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