Reply To: Product Pictures not showing in shop page

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Aizaz Awan

      Hello, @fernandoortiz,

      Thank you for providing the URL of the site. I have thoroughly reviewed it and understood the issue at hand. To address the problem, I recommend following these steps:

      1. Navigate to the Dashboard, then proceed to PORTO, followed by the Speed Optimization Wizard.
      2. Within the Performance settings, locate the option for lazy loading of images and disable it.
      3. Save the changes.

      Additionally, I suggest deactivating any cache plugins that may be installed on your site. Afterward, clear your browser cache and revisit the site to verify if the issue persists. These steps should yield the desired results.

      If, despite following the aforementioned steps, the issue remains unresolved, please provide us with your site’s wp-admin URL and access. You can share this information securely in the private content area. Granting us permission to change or remove plugins and debug your site will enable us to effectively troubleshoot and resolve the problem.

      Please note that before sharing the access details, it is essential to create a complete backup of your site as a precautionary measure.

      Thank you for your cooperation.

      Best Regards,
      PThemes Team.