Hello, @samjazaerli,
Thank you for providing the screenshot. Before proceeding further, I kindly request you to take a comprehensive backup of your website. Once the backup is complete, please share your site’s wp-admin URL and access details with us in the private content area of this topic.
This will enable me to review the issue on your site and provide you with appropriate assistance.
Ensuring the safety of your data is of utmost importance to us, and we will handle your access information with the utmost confidentiality.
If you have any additional questions or concerns, please feel free to let me know. I am here to support you.
Thank you for your cooperation.
Best Regards,
PThemes Team.