Edit the content of the footer

[Collsam]

I was able to locate the bottom footer and edit it, I don’t know ware to go to edit the top footer, can you please help?

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[Aizaz Awan]

Hello, @samjazaerli,

Thank you for providing the screenshot. Before proceeding further, I kindly request you to take a comprehensive backup of your website. Once the backup is complete, please share your site’s wp-admin URL and access details with us in the private content area of this topic.

This will enable me to review the issue on your site and provide you with appropriate assistance.

Ensuring the safety of your data is of utmost importance to us, and we will handle your access information with the utmost confidentiality.

If you have any additional questions or concerns, please feel free to let me know. I am here to support you.

Thank you for your cooperation.

Best Regards,
PThemes Team.

[Collsam]

I do a full backup every day, I like to know where to do it myself, you already have access to my site

This field is Private Content.

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[Collsam]

Also, I get an error whenever I try to save the header, thank you in advance for your Help!

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[Aizaz Awan]

Hello, @samjazaerli,

Thank you for providing the information. To modify the top footer, please follow the steps outlined below:
Access the Dashboard of your website.

Navigate to the “Appearance” tab.
Click on “Widgets” from the dropdown menu.
In the widgets section, locate and select “Footer Widgets.”
Here, you can review and modify the content according to your requirements.

For a clearer visual representation of the process, please refer to the attached image: https://postimg.cc/qNxDw6pT

Should you have any further questions or need additional assistance, please do not hesitate to reach out.

Thank you and best regards,

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @samjazaerli,

I would like to bring to your attention that I have thoroughly examined your website’s header through the customizer, specifically by saving it. I am pleased to inform you that I have encountered no issues or errors as per the detailed explanation you provided, accompanied by a screenshot example. For your convenience, I have included the resulting image at the following link: [Image URL – https://postimg.cc/hJ2jcNjJ%5D.

However, in order to ensure a smooth browsing experience, I would kindly suggest clearing your browser cache and revisiting the issue at hand. By performing this simple task, it is possible that any lingering discrepancies may be resolved.

Please do not hesitate to reach out to me if you require any further assistance or have any additional concerns. I am more than willing to offer my support in any way possible.

Thank you for your attention to this matter, and I look forward to hearing from you soon.

Best Regards,
PThemes Team.

[Collsam]

I’m sorry, the link is leading to a 404 error

[Aizaz Awan]

Hello, @samjazaerli,

We sincerely apologize for any inconvenience caused. To address your concern, we kindly request you to refer to the following link for further assistance: https://postimg.cc/hJ2jcNjJ

If you encounter any difficulties or require additional support, please do not hesitate to reach out to us. We are committed to resolving this matter promptly and ensuring your satisfaction.

Thank you for your understanding and cooperation.

Best Regards,
PThemes Team.

[Collsam]

Issue resolved, thank you

[Aizaz Awan]

Hello, @samjazaerli,

You’re welcome! I’m glad to hear that the issue has been resolved. If you have any further questions or need assistance in the future, feel free to reach out.

Have a great day!

Best Regards,
PThemes Team.

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