Hello, @jonathantan,
Thanks, I have checked the theme and plugin settings all are set to fine. I debugged the issue further and found that the issue is in some categories only, all the rest working fine there as you can see in the images: https://postimg.cc/Ny5QFnm7 and https://postimg.cc/4nNRxqGK and https://postimg.cc/jCGcFnMs and https://postimg.cc/PCKmTCQv
To address the issue you have encountered, I kindly recommend deleting the non-functioning categories from your site entirely.
Once this step is completed, I suggest recreating the categories anew. Following this, I would like to suggest clearing your browser cache and revisiting the site to assess whether the problem persists. By following these steps, I am confident that your issue will be effectively resolved.
Thank you for your attention to this matter.
Best Regards,
PThemes Team.