Reply To: patches server could not be reached + extremely slow WP admin

Home Page Forums Porto | Multi-Purpose & WooCommerce Theme patches server could not be reached + extremely slow WP admin Reply To: patches server could not be reached + extremely slow WP admin

#2245
Aizaz Awan
Keymaster

      Hello, @mika,

      We are pleased to inform you that the recent issues encountered with our activation engine have been successfully addressed. Consequently, the previously reported WordPress Backend low-speed concern has been effectively resolved. Additionally, we have also rectified the license registration issue that you had encountered.

      In light of these developments, we kindly request you to take the following steps to ensure a seamless experience:

      Navigate to the “Porto” section within your Dashboard.
      Proceed to “Unregister” the theme from this section.
      Subsequently, please re-register the theme using the same purchase code.

      We believe that following these steps will yield positive results and resolve any persisting issues you may have encountered. We apologize sincerely for any inconvenience these matters may have caused you, and we greatly appreciate your patience throughout this process.

      Your understanding and cooperation are highly valued. Should you require further assistance, clarification, or support, please do not hesitate to reach out to us. We are committed to providing you with prompt and effective solutions.

      Thank you for entrusting us with your concerns, and we remain dedicated to ensuring your satisfaction.

      Best Regards,
      PThemes Team.