It appears that the changes you’re seeing in the back-end interface between the two sites are related to the WPBakery Page Builder version. The differences in style, font, and the number of columns of elements in the pop-up window are likely due to updates made by WPBakery themselves, not Porto Themes.
Please check the changelog of the WP bakery here: https://kb.wpbakery.com/docs/preface/release-notes/
Changelog Point: (Update: New WPBakery branding and UI/UX improvements)
And we would like to address the Font issue you’ve encountered. To assist you effectively, we kindly request the following information:
Screenshot of the Issue:
WordPress Admin URL:
WordPress Admin Credentials:
Please provide the necessary login credentials under the private content area of this topic.
Rest assured that your information will be treated with the utmost confidentiality, and we will work diligently to resolve the Font issue to your satisfaction.
Thank you for your cooperation, and we look forward to assisting you promptly.