We apologize for any inconvenience you are currently experiencing with our theme on your site. We understand the situation and are committed to resolving this issue for you.
To provide you with the most effective assistance, we kindly request that you share your site’s WP Admin URL and access details with us in the private content area of this topic. This will enable us to access your site, thoroughly investigate the issue, and identify the root cause in order to apply a solution.
Your cooperation in this matter is greatly appreciated, and we are dedicated to resolving the issue to your satisfaction. If you have any further questions or concerns, please do not hesitate to reach out.