A critical error has occurred on this website.

[Hicon WebDesign]

Whenever I update WooCommerce I get this error:
[19-Jan-2024 11:44:25 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Porto_Woo::load_packages() in /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php:27
Stack trace:
#0 /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php(30): Porto_Woo->__construct()
#1 /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-functionality.php(321): require_once(‘/home/hiconshop…’)
#2 /home/hiconshop/public_html/wp-includes/class-wp-hook.php(324): Porto_Functionality->load_woo(”)
#3 /home/hiconshop/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#4 /home/hiconshop/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /home/hiconshop/public_html/wp-settings.php(506): do_action(‘plugins_loaded’)
#6 /home/hiconshop/public_html/wp-config.php(96): require_once(‘/home/hiconshop…’)
#7 /home/hiconshop/public_html/wp-load.php(50): require_once(‘/home/hiconshop…’)
#8 /home/hiconshop/public_html/wp-blog-header.php(13): require_once(‘/home/hiconshop…’)
#9 /home/hiconshop/public_html/index.php(17): require(‘/home/hiconshop…’)
#10 {main}
thrown in /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php on line 27
[19-Jan-2024 11:44:38 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Porto_Woo::load_packages() in /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php:27
Stack trace:
#0 /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php(30): Porto_Woo->__construct()
#1 /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-functionality.php(321): require_once(‘/home/hiconshop…’)
#2 /home/hiconshop/public_html/wp-includes/class-wp-hook.php(324): Porto_Functionality->load_woo(”)
#3 /home/hiconshop/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#4 /home/hiconshop/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /home/hiconshop/public_html/wp-settings.php(506): do_action(‘plugins_loaded’)
#6 /home/hiconshop/public_html/wp-config.php(96): require_once(‘/home/hiconshop…’)
#7 /home/hiconshop/public_html/wp-load.php(50): require_once(‘/home/hiconshop…’)
#8 /home/hiconshop/public_html/wp-blog-header.php(13): require_once(‘/home/hiconshop…’)
#9 /home/hiconshop/public_html/index.php(17): require(‘/home/hiconshop…’)
#10 {main}
thrown in /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php on line 27
[19-Jan-2024 11:44:39 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Porto_Woo::load_packages() in /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php:27
Stack trace:
#0 /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php(30): Porto_Woo->__construct()
#1 /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-functionality.php(321): require_once(‘/home/hiconshop…’)
#2 /home/hiconshop/public_html/wp-includes/class-wp-hook.php(324): Porto_Functionality->load_woo(”)
#3 /home/hiconshop/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#4 /home/hiconshop/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /home/hiconshop/public_html/wp-settings.php(506): do_action(‘plugins_loaded’)
#6 /home/hiconshop/public_html/wp-config.php(96): require_once(‘/home/hiconshop…’)
#7 /home/hiconshop/public_html/wp-load.php(50): require_once(‘/home/hiconshop…’)
#8 /home/hiconshop/public_html/wp-blog-header.php(13): require_once(‘/home/hiconshop…’)
#9 /home/hiconshop/public_html/index.php(17): require(‘/home/hiconshop…’)
#10 {main}
thrown in /home/hiconshop/public_html/wp-content/plugins/porto-functionality/porto-woo.php on line 27

help pls

[Aizaz Awan]

Hello, @hiconwebdesign,

Sorry for the inconvenience but we have fixed this compatibility issue.

Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.

Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/

After that, please should apply the patches in Porto > Patcher: https://www.portotheme.com/wordpress/porto/documentation/porto-patcher/

Best Regards,
PThemes Team.

[Hicon WebDesign]

Solved, thank you very much

[Aizaz Awan]

Hello, @hiconwebdesign,

You’re very welcome! I’m glad I could assist you effectively. If you have any more questions or need further help in the future, don’t hesitate to reach out.

Have a great day!

Best Regards,
PThemes Team.

[Author]

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