All my Porto themed site are crashing

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  • #4144
    johan
    Participant
        Expired

        Hello All,

        I have around 50 active sites using porto on various hosts and servers. When we visit the sites we get the errors below then it goes to 403.

        Fatal error: Uncaught Error: Call to undefined method Porto_Woo::load_packages() in /home/dqstaff/public_html/wp-content/plugins/porto-functionality/porto-woo.php:27 Stack trace: #0 /home/dqstaff/public_html/wp-content/plugins/porto-functionality/porto-woo.php(30): Porto_Woo->__construct() #1 /home/dqstaff/public_html/wp-content/plugins/porto-functionality/porto-functionality.php(321): require_once(‘/home/dqstaff/p…’) #2 /home/dqstaff/public_html/wp-includes/class-wp-hook.php(324): Porto_Functionality->load_woo(”) #3 /home/dqstaff/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #4 /home/dqstaff/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home/dqstaff/public_html/wp-settings.php(506): do_action(‘plugins_loaded’) #6 /home/dqstaff/public_html/wp-config.php(81): require_once(‘/home/dqstaff/p…’) #7 /home/dqstaff/public_html/wp-load.php(50): require_once(‘/home/dqstaff/p…’) #8 /home/dqstaff/public_html/wp-blog-header.php(13): require_once(‘/home/dqstaff/p…’) #9 /home/dqstaff/public_html/index.php(17): require(‘/home/dqstaff/p…’) #10 {main} thrown in /home/dqstaff/public_html/wp-content/plugins/porto-functionality/porto-woo.php on line 27

        Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/dqstaff/public_html/wp-includes/functions.php on line 6031

        Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/dqstaff/public_html/wp-includes/functions.php on line 6031

        #4154
        Aizaz Awan
        Keymaster

            Hello, @johan,

            Sorry for the inconvenience but we have fixed this compatibility issue.

            Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

            Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.

            Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/

            Best Regards,
            PThemes Team.

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