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  • #1939
    Rosnizam Othman


        I’m having a problem after I reinstall back the PORTO theme into my website.
        I want to revamp back my website.
        It was a fresh installation of WordPress then I install the Porto theme and it shows to me a CRITICAL ERROR.
        I’m using WordPress 6.2.2

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        Aizaz Awan

            Hello, @rosnizamothman,

            Thank you for contacting us. We appreciate your effort in providing the screenshot to help us better understand your issue. Rest assured, we are here to assist you.

            To proceed with the installation of the theme and its necessary plugin on your website, we kindly request you to share the following information with us in the private content area:

            cPanel URL:
            cPanel username:
            cPanel password:

            wp-admin URL:
            wp-admin username:
            wp-admin password:

            By providing us with this information, you can rely on our team to handle the installation process smoothly, ensuring that you can use the theme on your website without encountering any errors or issues.

            We appreciate your cooperation and look forward to your prompt response.

            Best Regards,
            PThemes Team.

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