critical issue found

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  • #26428
    Aizaz Awan
    Keymaster

        Hello, @shadi94,

        Please navigate to Porto >> Theme License and unregister the theme license from there, then re-register the theme with the same purchase code again, after that navigate to Appearance >> Themes and make sure to update the theme first, after that try to update the plugins from Appearance >> Install plugins one by one and finally check back again.

        Best Regards,
        PThemes Team.

        #26457
        Bonnie
        Participant
            Expired

            Hello,

            There is no option to update the theme under Appearance > Themes.

            I have deactivated the theme license and then reactivated it, but this did not allow me to update Porto Functionality—the update always fails.

            Could you please help me resolve this issue?

            Thanks!

            #26501
            Aizaz Awan
            Keymaster

                Hello, @shadi94,

                Of course! Kindly share your site’s WP Admin URL, credentials, and theme purchase code in the private content section of this topic. I’ll take a look at your site and assist you further.

                Best Regards,
                PThemes Team.

                #26540
                Bonnie
                Participant
                    Expired

                    Hello
                    you can find the information needed in the private area
                    thanks

                    This field is Private Content.

                    #26561
                    Aizaz Awan
                    Keymaster

                        Hello, @shadi94,

                        I just checked your site and confirmed that the Porto Functionality version you’re using is already up to date, so there’s no need to be concerned. It seems the plugin scanning your site might be experiencing an issue. I recommend either ignoring the warning or reaching out to the plugin author to ask which specific part of the plugin file has the vulnerability, so we can investigate further.

                        We’ve thoroughly tested our entire theme and haven’t found any issues.

                        Best Regards,
                        PThemes Team.

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