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  • #1814
    Collsam
    Participant
        Purchased

        I’m getting error 403 whenever I try to update any of my content, I receive an error (Update Failed) please review the attachments. I’m trying to edit one of my products, for example product AT-162, after I click on update I receive a 403 error.
        can you please help?

        This field is Private Content.

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        #1818
        Aizaz Awan
        Keymaster

            Hello, @samjazaerli,

            Thanks for the screenshots to understand your issue. I have checked your issue on your site. Actually, The 403 Forbidden error means that your server is working, but you no longer have permission to view all or some of your sites for some reason. I have created a test product on your site named “Support Testing” and it was added and updated successfully as you can see in this video. https://www.loom.com/share/806b33eaf2c14e91a753608f889d353b?sid=be0295f8-c384-472e-9058-4d26bf28fc2d

            The issue appears only in the existing products. Please check this article to understand why this error appears and how to fix it: https://wordpress.org/support/topic/403-on-product-update/#:~:text=The%20403%20Forbidden%20error%20means,htaccess%20file.

            Best Regards,
            PThemes Team.

            #1822
            Collsam
            Participant
                Purchased

                Issue resolved, thank you

                #1834
                Aizaz Awan
                Keymaster

                    Hello, @samjazaerli,

                    You’re welcome! I’m glad to hear that the issue has been resolved. If you have any further questions or need assistance in the future, feel free to reach out.

                    Have a great day!

                    Best Regards,
                    PThemes Team.

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