- This topic has 13 replies, 3 voices, and was last updated 1 year, 6 months ago by
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Hello, @lojagolfe,
The WordPress Admin URL you provided leads to this page: https://postimg.cc/mhDnjL1S
Please verify the URL and send me the correct one.Additionally, could you please reset WordPress on your site and let me know which demo you’d like to import? Once I have that information, I will proceed with importing the demo for you.
Best Regards,
PThemes Team.Yes that page is a maintenance one, for the clients that go to the site before is finished, i prefer not reset wordpress installation only if it is necessary, i need the shop 46 with elementor
Hello, @lojagolfe,
Ok Got it, but your provided Admin Login URL redirects me to this page: https://fitgolfe.pt/elementor-5908/
Could you please double check it.Best Regards,
PThemes Team.Hello, @lojagolfe,
I have imported the demo for you on your site, please check back to your site now after clearing the browser cache.
Please refer to these screenshots: https://postimg.cc/rRc6Rhvh & https://postimg.cc/CdVd4w02Best Regards,
PThemes Team.Many thanks, can i know the issue for future, everything is working without intallation errors right?
Thanks
Hello, @lojagolfe,
I didn’t do anything special. I just went to Porto > Setup Wizard > Demo Import, first removed the previous demo content, then imported the new demo content as usual, and it worked.
Best Regards,
PThemes Team.Ok but i did that and imported the theme but with errors, we can the theme working but its not complete because of error, same like other people here in other topics, it only worked 100% with bakery, so you imported with errors or it said 100% sucessful? Thats really important issue.
Thanks
Hello, @lojagolfe,
Porto is fully compatible with both Elementor and WPBakery. Additionally, the demo imported without any issues and is functioning perfectly.
Best Regards,
PThemes Team.Hi again,
the theme you imported have the same errors, the shop is not looking like before with the filter on the left and the widgets have not been imported, the issue must be error importing with elementor if you use the import sistem it gives you an error, the theme works anyway but with missing things and that is not good. if i import with bakery everything works fine but i don’t want to work with bakery. can you see what is happening please.
Hello, @lojagolfe,
Please completely reset your site OR Install a fresh new WordPress.
And provide us the permission to Install the theme and import the demo again on a fresh new WP, and we will Install it for you without that sidebar issue.Best Regards,
PThemes Team.Hello,
I’ve just bought your theme and I’m encountering issue with importing demo content, even the system status shows everything correct, I’m unable to import using both Elementor and WPBakery. Please let me know the solution asap.
Elementor & WPBakery: https://ibb.co/mzjptrc
System Status: https://ibb.co/cxm4THDHello, @aamirali,
Please create a new topic for your issue and provide your site’s WP Admin URL and credentials in the private content section of the new topic. Ensure that a fresh installation of WordPress is set up.
Additionally, let us know which demo you would like to import, and we will proceed with importing the demo along with the theme installation on your site.
Best Regards,
PThemes Team.
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