JS Error on save some elements

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  • #8269
    zsimaiof
    Participant

        Hello,
        i just updated to Porto 7.1.7 and WP 6.5.4 along with the latest JS composer and porto functionality plugins, to my staging site before i make the update to production.
        I noticed that when trying to edit some pages with WPBakeryPage Builder, some elements do not work correctly.
        Specifically when trying to save text blocks most of the times the save button does not actually close the dialog window. It appears that it correctly adds the element on the page but it does not respond to Save.
        The error that comes up in the Chrome or Firefox console is :
        “VM3006:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘save’)
        at n.parse (<anonymous>:2:9718)
        at n.parse (backend.min.js?ver=7.7:30:30797)
        at n.parseFrame (backend.min.js?ver=7.7:30:31085)
        at n.<anonymous> (backend.min.js?ver=7.7:22:10428)
        at underscore.min.js?ver=1.13.4:2:6318
        at Function.N (underscore.min.js?ver=1.13.4:2:9429)
        at n.getParams (backend.min.js?ver=7.7:22:10384)
        at n.save (backend.min.js?ver=7.7:22:10834)
        at HTMLDivElement.dispatch (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.4:2:40035)
        at v.handle (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.4:2:38006)”

        Please also see attached image

        • This topic was modified 3 weeks, 3 days ago by zsimaiof.
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        #8363
        Aizaz Awan
        Keymaster

            Hello, @zsimaiof,

            Please update your theme to the latest version, along with all plugins. This should resolve your issue. You can review the theme changelog here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

            For instructions on how to update the theme, please refer to this guide: https://www.portotheme.com/wordpress/porto/documentation/update-theme/

            Best Regards,
            PThemes Team.

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