Mini cart is not loading and lazy load doesn’t help

Home Page Forums Porto | Multi-Purpose & WooCommerce Theme Mini cart is not loading and lazy load doesn’t help

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  • #2515
    AtHomeButcher
    Participant

        Hi after recent updates of Woocommmerece (8.0.0+) my mini cart on Porto theme stopped loading on the main page and category pages., It does load on the product page. It also loads when i click customize theme.

        Can you please advice?

        Thanks

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        #2517
        Aizaz Awan
        Keymaster

            Hello, @athomebutcher,

            I trust this message finds you well. I understand that you’ve encountered an issue with your mini cart not loading properly after the recent updates to WooCommerce (version 8.0.0+), and I’m committed to assisting you in resolving this matter promptly.

            To effectively diagnose and address the problem, I kindly request access to your WordPress website. This will enable me to thoroughly review the theme and plugin settings, investigate the root cause, and implement the necessary adjustments to restore the functionality of your mini cart.

            Please rest assured that any information and access you provide will be handled with the utmost care and privacy. Our team is dedicated to maintaining the security and confidentiality of your website.

            To facilitate this process, kindly share the following login details in the private content area of this topic:

            WordPress Admin URL: (e.g., https://www.yourwebsite.com/wp-admin/)
            Username: [Your WordPress Admin Username]
            Password: [Your WordPress Admin Password]

            If you have a staging or development environment where I can safely investigate this issue without affecting your live site, please provide those credentials instead.

            In addition to the login details, if you have any specific observations, error messages, or screenshots related to the issue, please include them. This will help us gain a deeper understanding of the problem and expedite the resolution.

            We are committed to delivering a swift and effective solution to restore your mini cart functionality, and we will keep you informed throughout the process.

            Should you have any concerns, questions, or additional context to share, please do not hesitate to reach out to us. Your satisfaction remains our top priority.

            Thank you for entrusting us with this matter, and we look forward to resolving the mini cart issue on your website.

            Best Regards,
            PThemes Team.

            #2922
            D&D Creation
            Participant

                I have the same issue, do there already excists a workaround for this?

                #2959
                Aizaz Awan
                Keymaster

                    Hello, @ddcreation,

                    We kindly request you to please generate a fresh new topic and share your site WP Admin URL and Credentials on which you are facing the issue with us under the private content area of the topic so that we can directly look into it for you on your site and help you out.

                    Best Regards,
                    PThemes Team.

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