Need Urgent Help with my Posts in wordpress Porto theme

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  • #2966
    gemstonebank
    Participant
        Expired

        This is a post at our website. The issue is that the text is not on left side. If you see it on mobile it is aligned on the right side. I have tried every possible way to fix it but can’t help.

        I will highly appreciate any expert option.

        This topic was modified 1 day, 10 hours ago by gemstonebank.
        This topic was modified 1 day, 10 hours ago by Steven Stern (sterndata). Reason: removed redundant url
        The page I need help with: https://gemstonebank.com/all-about-gemstones-crystal-and-minerals/

        #2969
        Aizaz Awan
        Keymaster

            Hello, @desiweb,

            Thank you for getting in touch with us. We appreciate your patience and cooperation in addressing the issue you’ve encountered on your site.

            After a detailed review of your site, I have identified a CSS code that appears to be causing the issue on mobile devices. The problematic code seems to be originating from the cache folder, as illustrated in this image: https://postimg.cc/ns148gtQ

            To resolve this issue effectively, please follow the steps below:

            1. Contact Your Service Provider:

            First, get in touch with your service provider and request them to flush the server cache completely. This action will help ensure that any cached data that may be causing the issue is cleared.

            2. Disable Cache Plugins:

            Next, please disable any cache plugins that you have installed on your site.
            This step is essential to prevent any caching mechanisms from interfering with your site’s display.

            3. Clear Browser Cache:

            After disabling the cache plugins, make sure to clear your browser cache.
            Clearing the browser cache will help ensure that you view the most up-to-date version of your site.

            By following these steps, we anticipate that you will achieve the desired results, and the issue on mobile devices will be resolved.

            If you encounter any difficulties during this process or have any further questions, please do not hesitate to reach out to us. We are here to provide any necessary support and ensure that your site functions seamlessly.

            Thank you for choosing our services, and we look forward to your continued satisfaction.

            Best Regards,
            PThemes Team.

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